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Head of customer service job description

As a Head of Customer Service, you will be responsible for leading and directing all customer service activities within the organisation. Your key duties include developing and implementing customer service policies, managing customer service teams, handling complex customer complaints or enquiries, monitoring team performance, and striving for high customer satisfaction. You will ensure the team delivers effective customer support and fosters positive relationships with clients. Strong leadership, communication, and problem-solving skills are essential in this role. Relevant experience in customer service and a customer-focused attitude are highly desirable.Here are the cities with the most job offers for Head of customer service: London Arbroath Chesterfield Maidstone West Malling.The average salary is £112,500.The different types of contract available: Temporary Internship Freelance.Jobijoba has over 1564 job offers for Head of customer service.

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Average salary Head of customer service

£70,000
average salary
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Contracts

Head of Customer Service & Collections

Milton Keynes The Curve Head of customer service
2h ago - Job Description Head of Customer Support (Mortgages) Milton Keynes Founded in 2007 our client is one of the fastest growing banks of their kind …
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Head of Customer Services (Healthcare)

Harlow Realise HR Head of customer service
11 November - A strategic plan that delivers company growth a amazing customer service? … Role: Head of Patient …
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Head of Customer Services (Healthcare)

Harlow Realise HR Head of customer service
12 November - Plan that delivers company growth a amazing customer service? … Then this one is for you Role: Head of Patient …
Featured
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Head of Customer Service

Luton Permanent Head of customer service
3h ago - Head of Customer Service – UK&I Stations Location: Flexible across UK&I Stations Employment Type: Full-time, Permanent Ready …
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Head of Customer Service Centres

Carlisle Government Recruitment Service Head of customer service
20 November - As the Head of Customer Service Centre, you will have overall responsibility for the leadership, performance, and delivery of …
Read more jooble.uk_organic

Head of Customer Service Centres

Stafford Government Recruitment Service Head of customer service
20 November - As the Head of Customer Service Centre, you will have overall responsibility for the leadership, performance, and delivery of …
Read more jooble.uk_organic

Head of Customer Service Centres

York (North Yorkshire) Government Recruitment Service Head of customer service
20 November - As the Head of Customer Service Centre, you will have overall responsibility for the leadership, performance, and delivery of …
Read more jooble.uk_organic

Head of Customer Service Centres

Worcester Government Recruitment Service Head of customer service
20 November - As the Head of Customer Service Centre, you will have overall responsibility for the leadership, performance, and delivery of …
Read more jooble.uk_organic

Head of Customer Service Centres

Cardiff Government Recruitment Service Head of customer service
20 November - As the Head of Customer Service Centre, you will have overall responsibility for the leadership, performance, and delivery of …
Read more jooble.uk_organic

Head of Customer Service Centres

Bristol (City of Bristol) Government Recruitment Service Head of customer service
20 November - As the Head of Customer Service Centre, you will have overall responsibility for the leadership, performance, and delivery of …
Read more jooble.uk_organic

Head of Customer Service Centres

Exeter Government Recruitment Service Head of customer service
20 November - As the Head of Customer Service Centre, you will have overall responsibility for the leadership, performance, and delivery of …
Read more jooble.uk_organic

Head of Customer Service

Lancashire Permanent Head of customer service
17 November - Service Care Solutions are working with a respected client to recruit a Head of Customer Services to run the …
Read more adzuna_dynamic_uk_organic

Head of Customer Service & Support

Blythe Valley Park Permanent Brellis Recruitment Head of customer service
£70,000 a year
17 November - Head of Customer Service & Support To be selected for this role, you must be within a one-hour commute of Solihull and have …
Read more adzuna_dynamic_uk_low

Head of Customer Service & Support

Solihull Head of customer service
£60,000 - £75,000 a year
17 November - Head of Customer Service & Support To be selected for this role, you must be within a one-hour commute of Solihull and have …
Read more adzuna_dynamic_uk_organic

Head of Customer Service

Bristol (City of Bristol) Triodos UK Head of customer service
€60,000 - €80,000 a year
16 November - The Opportunity: A true ‘Customer Champion’ this role is responsible for developing and maintaining oversight of the customer …
Read more jobleads.co.uk

Head of Customer Service

Bristol (City of Bristol) Triodos UK Head of customer service
€60,000 - €80,000 a year
16 November - The Opportunity: A true ‘Customer Champion’ this role is responsible for developing and maintaining oversight of the customer …
Read more jobleads.co.uk

Head of Customer Service

Hinckley Industria Personnel Services Head of customer service
€60,000 - €80,000 a year
16 November - Head of Customer Services Are you a visionary leader with a passion for customer service …
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Head of Customer Service & Support

Heath (WF1 5) Brellis Recruitment Head of customer service
€60,000 - €80,000 a year
16 November - Head of Customer Service & Support To be selected for this role, you must be within a one-hour commute of Solihull and have …
Read more jobleads.co.uk

Head of Customer Service & Support

Solihull Brellis Recruitment Ltd Head of customer service
15 November - Head of Customer Service & Support(£60,000 - £75,000 per year) We are working with a leading membership organisation, …
Read more talent.co.uk_bulk_direct

Head Of Customer Service - Print Industry

Swindon Kairos Recruitment Head of customer service
€60,000 - €80,000 a year
14 November - Job Title: Head of Customer Service Industry: Large Format / Litho / Digital Print Location: Swindon Salary: Up to £45k …
Read more jobleads.co.uk

Head of Customer Services

Dereham Flagship Group Head of customer service
€60,000 - €80,000 a year
14 November - Are you passionate about delivering outstanding customer service and leading a highly motivated team? … Flagship Group is seeking a …
Read more jobleads.co.uk

Head of Customer Service

Bristol (City of Bristol) Triodos Bank Head of customer service
14 November - To offer our customers sustainable financial products and high-quality service Were a certified B Corporation, meaning that we are part of a …
Read more talent.co.uk_bulk_direct

Head of Customer Service - Print Industry

Swindon Permanent Kairos Recruitment Head of customer service
11 November - Job Title: Head of Customer Service Industry: Large Format / Litho / Digital Print Location: Swindon Salary: Up to £45k …
Read more cv-library.co.uk

Head of Customer Service

Hatfield Benchpeg Ltd. Head of customer service
€60,000 - €80,000 a year
10 November - Of Customer Service to lead our customer service department. … This role is integral to enhancing …
Read more jobleads.co.uk

Head of Customer Services / Senior Manager / Director Level

Cardiff Awd Recruitment Head of customer service
€60,000 - €80,000 a year
10 November - Head of Customer Services who has excellent strategic, planning and team leadership skills is required to join the senior …
Read more jobleads.co.uk

Head of Customer Service

Manchester Permanent TFGM Head of customer service
07 November - Are you looking for your next Head of Customer challenge, combining your experience of customer insight and how to embed that …
Read more cv-library.co.uk

Head of Customer Service & Collections

Milton Keynes The Curve Head of customer service
05 November - Head of Customer Support (Mortgages) Milton Keynes Founded in 2007 our client is one of the fastest growing banks of their kind in the UK. …
Read more adzuna_dynamic_uk_low

Mortgages - Head of Customer Service & Collections

The Curve Head of customer service
04 November - Head of Customer Support (Mortgages) Milton Keynes Hybrid role - 3 days in the office, 2 from home Founded in 2007 our client is one of the …
Read more jooble.uk_organic

Head of Customer Service

Lancashire Service Care Solutions Head of customer service
€60,000 - €80,000 a year
02 November - Do you have an operational background, with a passion for helping people and developing a customer relations service? … …
Read more jobleads.co.uk

Head of Customer Service

England JAM IT Consultancy Ltd Head of customer service
€60,000 - €80,000 a year
02 November - The Head of Customer Service leads the Customer Support and Service Management departments …
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