As a Head of Customer Service, you will be responsible for leading and directing all customer service activities within the organisation. Your key duties include developing and implementing customer service policies, managing customer service teams, handling complex customer complaints or enquiries, monitoring team performance, and striving for high customer satisfaction. You will ensure the team delivers effective customer support and fosters positive relationships with clients. Strong leadership, communication, and problem-solving skills are essential in this role. Relevant experience in customer service and a customer-focused attitude are highly desirable.Here are the cities with the most job offers for Head of customer service: London Arbroath Chesterfield Maidstone West Malling.The average salary is £112,500.The different types of contract available: Temporary Internship Freelance.Jobijoba has over 1564 job offers for Head of customer service.
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