A 1st Line Support professional, also known as a First Line Support Engineer or Help Desk Operator, plays a crucial role within an IT department. Their primary responsibility is to provide technical assistance to users or customers, be it through email, phone, or face-to-face interaction. The duty of a 1st Line Support includes diagnosing software and hardware problems, configuring and installing IT solutions, and answering technical inquiries. They function as the first point of contact for IT-related concerns, ensuring the smooth functioning of computer systems within a business. Excellent communication skills, problem-solving abilities, and a strong knowledge of IT systems and applications are essential for this role.Here are the cities with the most job offers for 1st line support: London Guildford Crowthorne Faringdon Leeds.The average salary is £25,250.List of companies recruiting 1st line support: Manpower Uk Home Robert Half.The different types of contract available: Temporary Internship Freelance.Jobijoba has over 3249 job offers for 1st line support.
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