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Service desk analyst job description

A Service Desk Analyst is a vital role within any organisation, providing first-line technical support to internal teams and external clients. This professional troubleshoots, diagnoses, and rectifies issues related to hardware, software, and networks, often working under pressure to meet service level agreements. Communication is key in this role, as the Service Desk Analyst must effectively liaise with all levels of staff and translate complex IT jargon into simple, understandable terms. Key skills include problem-solving, customer service, and extensive knowledge of IT systems and processes.Here are the cities with the most job offers for Service desk analyst: London Manchester Peterborough Bristol (City of Bristol) Leeds.The average salary is £29,050.List of companies recruiting Service desk analyst: Adecco ARM Boeing.The different types of contract available: Temporary Internship Freelance.Jobijoba has over 1199 job offers for Service desk analyst.

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Average salary Service desk analyst

£33,000
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