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Customer support job description

As a Customer Support professional, your primary role will be to serve as the liaison between the company and its customers, providing efficient solutions to customer queries and concerns. You'll be tasked with handling inbound and outbound communication channels, such as phone calls, emails, and live chat systems. Your duties will encompass product/service information provision, complaint resolution, and ensuring overall customer satisfaction. Key skills for this role include excellent communication, problem-solving abilities, and a customer-focused approach. Experience with CRM systems and practices is beneficial. In this role, you'll be the face of the company to the customers, hence a professional and friendly demeanour is essential. Remember, in customer support, your main goal is to help maintain a positive company image by addressing customer needs promptly and effectively.Here are the cities with the most job offers for Customer support: London Edinburgh Bristol (City of Bristol) Gateshead Glasgow (Glasgow City).The average salary is £30,000.List of companies recruiting Customer support: Teleperformance Adecco Amazon.The different types of contract available: Temporary Internship Freelance.Jobijoba has over 110880 job offers for Customer support.

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Average salary Customer support

£25,500
average salary
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