A Call Centre Team Leader is a crucial role in the customer service industry. The primary responsibility of this role is to manage and supervise a team of call centre agents, ensuring they provide the highest level of customer service via telephone, email, and live chat. They are responsible for monitoring agents' performance, providing training and feedback, and driving the team to meet and exceed their targets. In addition, they often handle customer escalations and help resolve complex queries. The job requires excellent communication and leadership skills, a strong customer focus, and a problem-solving mindset. Prior experience in a call centre or a customer service environment is often required.Here are the cities with the most job offers for Call centre team leader: Leicester Leeds Billericay Harlow London.The average salary is £32,000.List of companies recruiting Call centre team leader: Adecco.The different types of contract available: Temporary Internship Freelance.Jobijoba has over 88 job offers for Call centre team leader.
Customer Service Centre National Installations Manager
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Austin Fraser
