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Call centre team leader job description

A Call Centre Team Leader is a crucial role in the customer service industry. The primary responsibility of this role is to manage and supervise a team of call centre agents, ensuring they provide the highest level of customer service via telephone, email, and live chat. They are responsible for monitoring agents' performance, providing training and feedback, and driving the team to meet and exceed their targets. In addition, they often handle customer escalations and help resolve complex queries. The job requires excellent communication and leadership skills, a strong customer focus, and a problem-solving mindset. Prior experience in a call centre or a customer service environment is often required.Here are the cities with the most job offers for Call centre team leader: Leicester Leeds Billericay Harlow London.The average salary is £32,000.List of companies recruiting Call centre team leader: Adecco.The different types of contract available: Temporary Internship Freelance.Jobijoba has over 88 job offers for Call centre team leader.

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Average salary Call centre team leader

£36,000
average salary
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Contracts

Call Centre Team Leader

England Permanent Portfolio Call centre team leader
€2,500 a month
08 August - Posted On: 8th August 2024 Are you an experienced Customer Service / Call Centre Team Leader looking for a …
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Call Centre Team Leader/Manager (Repairs / Housing)

London Temporary Daniel Owen Call centre team leader
15 May - Call Centre Team Leader/Manager (Repairs / Housing) SR - TeLeadSEW_1715780560 Posted: 15/05/2024 Exciting …
Featured
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Call Centre Team Leader

Birmingham (West Midlands) Call centre team leader
20h ago - Are you an experienced Call Centre Team Leader who can lead and inspire? Can you embody our values, ensuring …
Read more jooble.uk_organic

Call Centre Team Leader

Permanent British Heart Foundation Call centre team leader
£30,000 a year
20 November - Are you an experienced Call Centre Team Leader who can lead and inspire? Can you embody our values, ensuring …
Read more adzuna_dynamic_uk_low

Call Centre Team Leader

Reading (Berkshire) Permanent Call centre team leader
£36,000 a year
17 November - Role: Customer Service Team Leader Location: Reading (hybrid after probation) Hours: 37.5 per week Mon-Fri between 8am-6pm (occasional Sat AM) …
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Call Centre Team Leader

Derby Jt Recruit Call centre team leader
€10,000 - €40,000 a year
05 November - Have you the experience in Customer Service or Call Centre environment? Are you able to analyse information and implement performance …
Read more jobleads.co.uk

Call Centre - Team Leader

London Burton Bolton & Rose Recruitment Services Ltd Call centre team leader
€60,000 - €80,000 a year
04 November - Some of your duties will include: * - Managing all aspects of the customer service administration function and supervising small team * - Providing hands-on, …
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Maintenance Call Centre Team Leader

Billericay CMS - Recruitment Call centre team leader
€40,000 - €60,000 a year
02 November - Maintenance Call Centre Team Leader Billericay / Basildon Start ASAP Monday to Friday 08:00- 17:00 £23,000- …
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Maintenance Call Centre Team Leader

Basildon CMS - Recruitment Call centre team leader
€40,000 - €60,000 a year
02 November - Maintenance Call Centre Team Leader Billericay / Basildon Start ASAP Monday to Friday 08:00- 17:00 £23,000- …
Read more jobleads.co.uk
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Retail Manager - Looking to break into distribution?

Knottingley Retail manager
20 November - You’ll find all this and more when you join our TJX Distribution Team. … At TJX Europe, we’re looking for Operational leaders to …
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Assistant Call Centre Manager

Shrewsbury NHS Jobs Call centre manager
20 November - The postholder will also be expected to work flexibly to cover Team Leader shifts out of hours during periods of absence. 1. … KEY TASKS …
Read more jooble.uk_organic

Assistant Call Centre Manager

Shrewsbury Shropdoc Call centre manager
20 November - Assistant Call Centre Manager Location: Shropdoc Call Centre, Shrewsbury Salary: (£28,000pa to £30,000pa, …
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Tadcaster Permanent Installations manager
£30,000 a year
19 November - What does the role involve: Supporting our Head of Customer Experience in leading our customer service team, driving excellence in customer support to deliver a …
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Client Experience Team Leader

Manchester Portfolio Team leader
€10,000 - €40,000 a year
19 November - Portfolio are proud to represent our client in their search for a Client Experience Team Leader. … This is a once in a career …
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Customer service Team Leader

Manchester Portfolio Customer service team leader
€10,000 - €40,000 a year
19 November - Portfolio are proud to represent our client in their search for a Client Experience Team Leader. … This is a once in a career …
Read more jobleads.co.uk

Customer Service Advisor - Call Centre

Lincoln Permanent Customer service advisor
19 November - Customers are at the heart of our business; so, we need a dedicated and personable team to manage our 6000 weekly calls. … Life in our …
Read more adzuna_dynamic_uk_organic

Customer Service Team Leader

London CV-Library Customer service team leader
€60,000 - €80,000 a year
18 November - Hybrid working available This is a great opportunity to join a well-established business and be an integral part of the team. … Supporting the CSM, you …
Read more jobleads.co.uk

Customer Service Centre National Installations Manager

Stutton Permanent Innserve Limited Installations manager
£30,000 a year
18 November - What does the role involve: Supporting our Head of Customer Experience in leading our customer service team, driving excellence in customer support to deliver a …
Read more adzuna_dynamic_uk_low

Contact Centre Team Leader

Leatherhead Permanent Lloyd Recruitment Contact centre team leader
£30,000 a year
18 November - Contact Centre Team Leader Upto £34,000 basic Pension Remote working with very occasional travel to Surrey or London office …
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Outpatient Receptionist & Call Centre Clerk | Chesterfield Royal Hospital NHS Foundation Trust

Derby Chesterfield Royal Hospital NHSFT Receptionist
18 November - PREVIOUS APPLICANTS NEED NOT APPLY An opportunity has arisen for a Part Time vacancy 20hours a week, as an Outpatient Receptionist & Call …
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Sales Executive

Sheffield Permanent Corpay Sales executive
£22,000 a year
18 November - Commission you could be earning up to £35,000 OTE in your first year Working from our state of the art Sheffield office (near Meadowhall shopping centre …
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Telesales Team Leader

Over Hulton Permanent Whistl Team leader
£28,000 a year
18 November - We thrive on a dynamic team culture and a results-driven approach. We're now looking for a passionate Telesales Team Leader to …
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HR Advice Team Leader

Tamworth Team leader
£40,000 a year
17 November - JOB TITLE: HR Advice Team Leader LOCATION: Tamworth SALARY: £40,000 profit share The COMPANY Our client is a very well-established nationwide …
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Business Development Advisor

Milton Keynes Permanent Will advisor
£25,000 - £28,000 a year
17 November - We are currently looking for dynamic and results-driven Lead Creator to join our team. … including overseas trips · Free CreatePay rewards access · …
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Sales Development Representative

Milton Keynes Permanent Sales development representative
£25,000 - £28,000 a year
17 November - We are currently looking for dynamic and results-driven Lead Creator to join our team. … including overseas trips · Free CreatePay rewards access · …
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Call Centre Supervisor

Supervisor
17 November - , we are recruiting for a Call Centre Supervisor to join our team in Ringwood, Hampshire. … Managing the duty rota and …
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Casual Drivers

Casual driver
£12.57 an hour
17 November - This is a great opportunity to join the dedicated and friendly community centre team in the role of Casual Driver. … The role involves …
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Contact Centre Team Leader

Norwich Permanent Contact centre team leader
£28,500 a year
17 November - Job Opportunity: Contact Centre Team Leader Salary: up to £28,500 per annum (DOE) £2,000 on-call bonus and …
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Telesales Team Leader

Bolton Team leader
£28,000 a year
17 November - We thrive on a dynamic team culture and a results-driven approach. We're now looking for a passionate Telesales Team Leader to …
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Sales Team Manager

Bellshill Permanent Sales team manager
17 November - Manager to join their team in Bellshill. … where necessary Managing the day-to-day activities of the team to ensure …
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