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Nhs 111 call handler job description

An NHS 111 Call Handler is a vital role within the UK's National Health Service, providing a crucial first point of contact for individuals seeking non-emergency medical advice. The job involves answering calls from the public, assessing their health concerns using a triage system, and directing them to the most appropriate medical service. This role requires excellent communication skills, empathy, and the ability to work under pressure. It also necessitates a strong knowledge of medical terminologies and a sound understanding of the healthcare system. The position often involves shift work, including nights and weekends, to ensure a 24/7 service. Prior experience in healthcare or customer service can be advantageous, although comprehensive training is provided.Here are the cities with the most job offers for Nhs 111 call handler: Bicester Dorking Ipswich.The average salary is £21,150.The different types of contract available: Temporary Internship Freelance.Jobijoba has over 32 job offers for Nhs 111 call handler.

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