A Complaints Handler is a professional primarily responsible for managing and resolving customer complaints within a business. This role involves direct communication with customers, understanding their grievances, and working diligently to provide suitable resolutions. The goal of a Complaints Handler is to maintain customer satisfaction and uphold the company's reputation. Key skills required include excellent communication abilities, problem-solving acumen, and a strong customer service orientation. They must be empathetic, patient, and have the ability to remain calm under pressure. Relevant experience in customer service and a deep understanding of company policies and procedures are usually essential for this role.Here are the cities with the most job offers for Complaints handler: Glasgow (Glasgow City) Manchester Leicester London Braintree.The average salary is £28,000.List of companies recruiting Complaints handler: Adecco AXA Barclays.The different types of contract available: Temporary Internship Freelance.Jobijoba has over 318 job offers for Complaints handler.
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