Job Description
Job Overview
We are seeking a dedicated and experienced Shift Supervisor to oversee the daily operations of our established restaurant based in Belfast. The ideal candidate will possess a strong background in hospitality and culinary management, demonstrating exceptional leadership skills to ensure a high-quality dining experience for our guests. This role requires a passion for food safety, team management, and an ability to create a welcoming atmosphere that reflects our commitment to excellence.
Responsibilities
* Manage all aspects of restaurant operations, including staff supervision, kitchen coordination, and customer service.
* Ensure compliance with food safety regulations and maintain high standards of cleanliness and hygiene.
* Lead, train, and motivate the restaurant team to deliver exceptional service and achieve performance targets.
* Oversee inventory management, including ordering supplies and controlling costs effectively.
* Develop and implement strategies to enhance guest satisfaction and drive repeat business.
* Collaborate with the culinary team to create innovative menus that reflect current trends while maintaining quality standards.
* Handle customer complaints and feedback professionally to ensure a positive dining experience.
* Monitor financial performance through budgeting, forecasting, and reporting on key metrics.
Experience
* Proven experience in a managerial role within the hospitality or restaurant industry and strong knowledge of bartending practices and kitchen operations is highly desirable.
* Demonstrated ability in team management and leadership within a fast-paced environment.
* Familiarity with food safety regulations and best practices in culinary settings.
* Excellent communication skills with the ability to engage effectively with both staff and customers.
* A passion for hospitality, coupled with a proactive approach to problem-solving.
Benefits
* up to £27,000 doe + bonus
* 29 holidays per year + your birthday off!
* Team events and parties
* Training opportunities NVQ
* Free food
* Discount card for various establishments
If you are enthusiastic about leading a friendly team in a vibrant restaurant environment while ensuring an outstanding guest experience, we encourage you to apply for this exciting opportunity as our Restaurant Supervisor.
Job Types: Full-time, Permanent
Pay: Up to £27,000.00 per year
Additional pay:
* Bonus scheme