RVG is on the lookout for a National Head Chef to play a crucial role in supporting the village teams with the day-to-day operations of the food and beverage services, ensuring smooth, high-quality, and resident-focused delivery of F&B offerings at each of our retirement villages.
This is Regional role, therefore travelling to all our villages will be apart of your responsibilities.
Reporting directly to the Head of F&B Operations, this position will focus on ensuring that F&B standards are upheld, operational efficiencies are achieved, and all food safety and regulatory requirements are met.
This is a hands-on role, where you will work closely with village management and on-site culinary and front-of-house (FOH) teams to provide support and guidance. You will focus on ensuring operational efficiencies are met and adhered to, including monitoring labour margins, tracking cost of goods, and ensuring revenue is measured and costed accurately. You will help ensure that all outlets operate as efficiently as possible, in alignment with our centralised F&B framework.
As part of the F&B leadership team, you will support the implementation of continuous improvement initiatives and the roll-out of new F&B concepts and strategies as defined by the Head of F&B.
Key Responsibilities:
* Implement and Uphold RVG Operational Standards - Ensure the consistent execution of the RVG operational F&B standards across the existing portfolio and new sites.
* Support Product Development and Menu Evolution - Work collaboratively with the Head of F&B and operational teams to support the ongoing development and refinement of food concepts and menus.
* Support Engaging and Inclusive Events - Assist in supporting the creation and operational delivery of a viable F&B events schedule that drives engagement.
* Maximise Customer Satisfaction - Implement RVG operational standards to consistently deliver high levels of customer satisfaction. Collaborate with village F&B teams to provide support and resources, helping them meet and exceed expectations.
* Ensure Compliance with SOPs - Ensure F&B Standard Operating Procedures (SOPs) are up to date and well communicated and that all F&B operations are run in strict accordance with them. Resulting in compliance across all sites.
* Drive Operational Efficiency and Cost Control - Support the delivery of a commercially sound and cost-effective operation by focusing on operational efficiencies, strict cost control, and maximising revenue opportunities.
* Foster Collaboration across F&B Teams - Support the connection of F&B teams across the group by facilitating the sharing of best practice.
* Procurement and Supplier Management - Support the utilisation of F&B national and local supply chain through EFoods supplier account as well as supporting the rollout and implementation of a waste reduction program across our villages.
* Compliance - Support operational compliance with Food Safety through kitchen audits – utilising Safety Culture for reporting and delivery.
What we are looking for in the successful candidate:
* Proven work experience as a Head Chef or similar senior role across a range of F&B operations, independent restaurants, hotels or chain offerings.
* Proficiency to carry out multiple assignments concurrently.
* Ability to have robust conversations with culinary teams, around recipes, standards, and financials.
* Extensive F&B knowledge.
* Familiarity with purchasing and stock software.
* Good leadership, motivational and people development skills.
* Good financial management skills
* Good communication skills - have the ability to interact & connect with people from diverse backgrounds.
In return we offer many things such as Private Medical Insurance, bank holidays off, full sick pay after you have been with the company 6 months, Medicash, Birthday Leave, Pension Scheme and Life Assurance plus much more!