Job Description - Group, Conference and Events Sales Executive (Part Time) (HOT0B20U)
Job Number:
HOT0B20U
Work Locations
Hilton East Midlands Airport Hotel
Junction 24, M1, Derby Road
Derby DE74 2YW
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
The Midlands Cluster incorporates four fabulous hotels: Hilton Nottingham, Hilton Northampton, Hilton East Midlands Airport, and Hilton Puckrup Hall.
Please note this is a part-time opportunity working 24 hours a week. Working days are Wednesday, Thursday, and Friday.
A WORLD OF REWARDS
* Hourly rate: £11.96 per hour
* Free and healthy meals: when on duty
* Grow your Career
* Personal Development: programmes designed to support you at every step of your career
* A chance to make a difference: through our Corporate Responsibility programmes
* Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
* Team Member Referral Program
* High street discounts: with Perks at Work
* Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
As a Group, Conference, and Events (GCE) Sales Executive, you will maximise revenue opportunities in the areas of group reservations, conferences, and events by driving sales leads and increasing conversions. You will also be responsible for taking and managing single reservations via email, telephone, and other methods of communication, providing support and cover for annual leave/sickness.
What will I be doing?
As Group, Conference, and Events (GCE) Sales Executive, you will maximise revenue opportunities in the areas of group reservations, conferences, and events by driving sales leads and increasing conversions. The GCE Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Group, Conference, and Events (GCE) Sales Executive will perform the following tasks to the highest standards:
* Receive and convert incoming enquiries to achieve targets and maximize revenue
* Manage an events schedule to maximise yield
* Focus on a consistently executed up-selling approach
* Build strong relationships with customers to fully understand their needs
* Arrange Hotel show rounds
* Ensure the complete administration and execution of all planned events
* Participate in hotel promotional activities
What are we looking for?
* Good organisational and administration skills
* Positive attitude and good communication skills
* Commitment to delivering a high level of customer service
* Confident telephone manner
* High level of IT skills
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
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