Main Duties and Responsibilities
* Converting sales enquiries into sales orders
* Responding to inbound telephone calls and LiveChat enquires.
* Following up website and email customer enquiries.
* Providing overseas customers with product information, quotations, and technical information.
* Establishing new customer accounts via telephone and in writing.
* Monitoring lead times and deliveries.
* Chasing customer payments.
* Translating product sales literature and general documents.
Ideal Candidate Background
* Essential: C2 or fluent Spanish.
* A good level of English.
* Desirable: Catalan (not essential).
* Strong verbal and written communication skills.
* Have experience of demonstrating products by video.
* Have a genuine desire to grow sales.
* Confidence, charisma and keen to progress a long-term career.
* Some experience within a sales or customer service environment / familiar with client interactions.
* Good administrative, organisational and time management skills.
* Good team player.
* Commercial awareness and professional.
* Willing to learn.