Service Desk Analyst - 6 months FTC
This range is provided by TrueNorth. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
We have a starting salary range of £28k to £33k pro rata (dep on experience) plus an excellent benefits package.
Job Overview
TrueNorth is exclusively working with a global organization on their search for a 1st Line Service Desk / Help Desk Engineer to join the team. You will be working closely with the existing team on supporting approximately 750 users from the Newcastle office, primarily offering service desk and deskside support to the team across both hardware and software support.
Key Skills and Experience Required:
* Commercial experience of 1st line support (at least 6 months)
* Support in a Microsoft / O365 based environment
* Strong focus on customer service as the number 1 priority above all else
* Works well within a team
The nature of the role means it is predominantly office-based with some flexibility that can be planned in advance or accommodated for unavoidable events. The offices are based in Newcastle City Centre with some great amenities onsite and on the doorstep!
Seniority Level
Associate
Employment Type
Full-time
Job Function
Information Technology
Industries
Technology, Information and Media, Insurance, and Financial Services
(No sponsorship available, must be based in the North East)
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