Service Desk Analyst with Dynamics 365 ExperienceAre you ready to be part of something big? Our client, a household name in the UK, is embarking on an ambitious Dynamics 365 implementation as part of their ongoing growth strategy. This isn't just any company – it's a brand you know, a business that's expanding rapidly, and a team that's pushing the boundaries of what's possible with Microsoft technologies.As they continue to grow and innovate, they're looking for a skilled Service Desk Analyst to join their dynamic IT team. This is your chance to work on exciting projects, support cutting-edge technologies, and make a real impact in a company that's making waves in their industry.The Opportunity:We're seeking a passionate and skilled Service Desk Analyst with Dynamics 365 experience to support our client's transformative journey. You'll be at the forefront of their digital evolution, providing crucial support during and after the Dynamics 365 implementation.Requirements:Proven experience in a service desk or IT support roleStrong knowledge of Dynamics 365 from a support perspectiveFamiliarity with O365, Windows operating systems, and other Microsoft servicesHands-on experience with laptop/PC configuration and setupBasic understanding of LinuxFoundational knowledge of Cisco, Ubiquiti, and Aruba networking equipmentExcellent communication and customer service skillsDetails:3 days on-site work required in Farnborough