Customer Support Associate - graduate Job title: Customer Support Associate - graduate Location: Central London Salary: £30K basic (dep on exp) bens Firm: Tech start-up New graduate Customer Support Associate vacancy Are you an enthusiastic individual with previous customer support experience (phone based and via email)? Do you want to be a part of a growing tech start-up in the exciting property space? Then look no further as a leading tech company are looking for a new Customer Support Associate. Our client is a well funded technology start-up with ambitious growth plans. They are urgently looking for a graduate (or graduate calibre) candidate for their Customer Support Associate job, with the aim of providing an amazing experience for all customers. Customer Support Associate responsibilities: · First point of contact for new and existing customers on the phone and via email · Complete troubleshooting and escalate where necessary · Handle customer queries and also be involved in creating content · Identify patterns and continually look for ways to improve the way the team works Customer Support Associate requirements: · Exceptional written and verbal communication skills · Graduate or graduate calibre with a strong all round academic record · Previous customer support experience, gained on the phone and via email · Experience of previously working for a start-up or a small technology/e-commerce company an advantage Our client can offer the Customer Support Associate an excellent salary, good benefits, an outstanding company culture, supportive management, in-depth training and scope for long term career development. Do you have a passion for engaging with customers? Do you have the ability to thrive in a fast-paced environment? If you are a confident, positive, highly-motivated graduate looking to make your mark in customer support within the tech industry - then APPLY NOW as you could be the next Customer Support Associate