Food and Beverage Supervisor
Job Description: Join our dynamic team at award winning Three Mile, a renowned establishment with a diverse range of food and beverage offerings. We are looking for a motivated and experienced Restaurant Supervisor to manage service within a popular Pizza Restaurant and lively soft play area. This is an exciting opportunity to lead a passionate team and create exceptional experiences for our guests. Progression opportunities are available for the right candidate.
Responsibilities:
1. Supervise and coordinate the activities of the service staff, including servers, bartenders, and kitchen personnel.
2. Provide exceptional customer service by addressing guest inquiries, resolving complaints, and ensuring a positive dining experience.
3. Oversee inventory management, including ordering, receiving, and maintaining adequate stock levels while minimizing waste.
4. Collaborate with the culinary team to develop menus, specials, and promotions that meet customer preferences and budgetary constraints.
5. Monitor food safety and sanitation practices to ensure compliance with health regulations and company standards.
6. Analyze financial reports and implement cost-control measures to maximize profitability without compromising quality.
7. Plan and coordinate special events, including kids parties, themed events and seasonal activities to ensure flawless execution and guest satisfaction.
8. Train and mentor staff members to enhance their skills, knowledge, and performance.
9. Maintain effective communication with other departments to ensure seamless operations and guest satisfaction.
Qualifications:
1. Previous experience in a similar role within the hospitality industry.
2. Strong leadership and interpersonal skills with the ability to motivate and inspire a team.
3. Excellent customer service skills with a focus on exceeding guest expectations.
4. Knowledge of food safety and sanitation regulations.
5. Ability to work flexible hours, including nights, weekends, and holidays.
6. Proficiency in Microsoft Office suite and point-of-sale systems.
What’s in it for you?
1. 28 days holiday
2. 25% Staff Discount in our Pubs, Bars and Restaurants
3. Friends and Family accommodation rates
4. Discounted meals on shift
5. Employee Assistance Programme
6. Free parking on-site
Rate of Pay: exceeds NLW and dependant on experience
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