Job Description - Sales Executive (HOT0B41Y)
Job Number:
Work Locations
Hilton Croydon Hotel
101 Waddon Way, Purley Way
Croydon CR9 4HH
WELCOME TO A WORLD OF OPPORTUNITIES
No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
We are looking for a highly motivated people person with a passion to succeed in sales within the Hospitality Industry to join our team as Sales Executive for two of our hotels.
Reporting to the Sales Manager, this role will be a key part of our proactive sales function for all properties within the cluster. A vehicle will be required.
The successful candidate will be involved with all aspects of sales development from research to develop new business, utilising social platforms to drive opportunity, networking in the local market, to client show rounds and much more.
Whilst experience in sales or hospitality would be beneficial, we are looking for a people person with innovative fresh ideas to drive sales and a strong desire to progress to the next level within the industry.
Training and development is a huge part of our sales culture and we are looking for someone who is not only hungry for the opportunity but will strive to be the best in the business and further their career within the Hilton sales team.
A WORLD OF REWARDS
* Free and healthy meals when on duty
* Grow your Career
* Personal Development programmes designed to support you at every step of your career
* A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
* Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
* Team Member Referral Program
* High street discounts: with Perks at Work
* Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
* Discounted dental and health cover
* Free Parking
What will I be doing?
As Sales Executive, you will analyse local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:
* Analyse local market trends and competitor activity to identify new business leads
* Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
* Negotiate room rates/packages with corporate clients
* Develop and implement creative local marketing channels, including social media channels
* Prepare company contracts for the hotel in accordance with current business and pricing conditions
* Work within current business strategies and recognise potential opportunities
* Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
* Attend Sales events, as required
* Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
* Answer customer queries in a prompt and professional manner
What are we looking for?
A Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
* Positive attitude and good communication skills
* Commitment to delivering a high level of customer service
* Flexibility to respond to a range of different work situations
* Ability to work under pressure and under own initiative
* Experience in a sales role with a proven track record to close a sale
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Knowledge of local market
* Knowledge of hospitality
* Passion for sales and for achieving targets and objectives
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
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