Doors Sales Executive - Full Replacement
Bewerben locations: Birmingham, Keighley, Warrington, Gateshead
Time type: Vollzeit
Posted on: Vor 2 Tagen
Job requisition ID: R0644230
Purpose
The Doors Sales Executive is responsible for small repairs through to full modernisation and replacement, as well as supporting with maintenance sales when required. To proactively manage customer relationships, manage opportunities from current and new customers and close deals in a way that meets customer needs and maximizes KONE’s order book and profitability. This role will cover mainly existing business for the Midlands & North regions.
Key responsibilities:
* Creates and communicates leads and sales opportunities for the entire KONE sales team (e.g., cross-selling).
* Development of mostly existing customer relationships.
* Collaboration with the rest of KONE team to improve customer satisfaction.
* Proactively generates opportunities from outside the current customer base.
* Manages requests for quotations.
* Is accountable for leads, opportunities, orders, and contracts to meet the sales budget and pricing targets.
* Consults with the Area Service Manager and local engineers.
* Is accountable for finding customer needs and ensuring KONE’s solution matches those needs.
* Responsible for pricing using the approved tendering tools, and for optimizing prices and discounts.
* Responsible for timely and accurate information input and reporting in CRM.
* Responsible for gathering relevant information about the market and competitors from the field.
* Travel to meet customers will be required to undertake site surveys.
Skills & Experiences:
* Industry experience or a technical background is essential.
* Comfortable surveying all types of doors including some gates/shutters/turnstiles.
* Sales and customer management experience is essential.
* Enjoys collaborating with customers, stakeholders, and building relationships.
* Manage and resolve any queries.
* Excellent interpersonal and team working skills to gain access and work with the right external and internal networks.
* Problem solving and finding solutions.
* Able to provide exceptional customer service.
* Excellent communication skills in both written and spoken English.
* Good IT skills and CRM, Salesforce experience is desirable.
* Customer-centric mindset – understanding what creates value for our customers and providing excellent customer service.
What KONE can offer:
We offer a Competitive Salary, 25 days holiday and 8 additional Bank Holidays, 1 Volunteering Day, Pension Scheme, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the doors industry, Quarterly Commission, Car, Private Medical Insurance, KONE Discounts, Prolonged Disability Insurance (PDI), Long Service Awards, Hybrid Working, 24/7 GP Support & Wellbeing Access.
Wir bei KONE konzentrieren uns auf die Schaffung einer innovativen und partnerschaftlichen Arbeitskultur, in der wir den Beitrag jedes einzelnen wertschätzen. Die Mitarbeiterbindung ist für uns ein Schwerpunktbereich und wir ermutigen unsere Mitarbeiter, sich einzubringen sowie Informationen und Ideen auszutauschen. Nachhaltigkeit ist ein integraler Bestandteil unserer Kultur und der täglichen Arbeit. Wir befolgen ethische Geschäftspraktiken und haben es uns zum Ziel gesetzt, eine Kultur des Miteinander aufzubauen, in der Kollegen einander vertrauen und sich respektieren und in der gute Leistung anerkannt wird. Als Unternehmen, das einen großartigen Arbeitsplatz bietet, sind wir darauf stolz, eine Vielzahl von Erfahrungen und Möglichkeiten anzubieten, mit deren Hilfe Sie Ihre beruflichen und persönlichen Ziele erreichen und ein gesundes, ausgeglichenes Leben genießen können.
Weitere Informationen finden Sie unter www.kone.com/careers
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