Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
As a member of our Solution Sales team, you will have a major impact on our future success. Low Code Application Development and Intelligent Workflow Automation on the Now Platform is a rapidly growing focus area for ServiceNow. Since the Now Platform is now a leader in the Gartner Magic Quadrant for Enterprise Low-Code Application Platforms, members of this team will have an opportunity to drive this next growth engine for ServiceNow, along with support from the business unit, executive team, and sales.
ServiceNow is seeking a Solution Sales Specialist for our Creator Workflows Business Unit that is a customer-facing domain expert who drives innovative business solutions with our customers.
Team
Be part of a small, over-achieving, and dynamic team building the Low Code and Automation business in EMEA. All ServiceNow technologies are developed on a single platform. The Creator Workflows team is responsible for the go-to-market and sales of a rich set of technologies our customers and partners use to develop their own custom workflows and applications on that single platform. In today’s world, speed, agility, and control are of the essence, and with the Now Platform, customers can get exactly that.
We help our customers to be successful in their business by providing technology that makes their workflow. From Pro-code to no-code to citizen development, the Now Platform can help drive change and optimization.
Role
Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by:
1. Developing a sales strategy in the allocated territory with a target prospect list and a regional sales plan for Enterprise Accounts in Germany.
2. Arranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with your Solution Consulting counterpart and extended team to deliver ‘art of the possible’ demonstrations.
3. Being the trusted advisor to the customer by understanding their existing and future Application Development roadmap to drive the ServiceNow Platform solution.
4. Close collaboration with Core Accounts Sales Teams (AE’s, SC’s, Leadership) and other ServiceNow Solution Areas (Customer, Employee, IT) to deliver outcomes-based solutions to our clients and prospects.
5. In partnership with assigned Account Executives and a dedicated Solution Consultant, present our Platform offering directly to prospects, customers, partners, and at industry events and seminars.
6. Support the regional ServiceNow partner channels to drive an effective customer experience.
7. Articulate customer success strategies to the field in order to streamline and standardize Platform presentations and value proposition.
8. Sales and partner eco-system sales enablement.
9. Prospect qualification and the development of new sales opportunities and ongoing revenue streams with limited support from inside sales.
10. Sales process management and opportunity closure.
11. Ongoing account management to ensure customer satisfaction and drive additional revenue streams.
Qualifications
What’s required to be successful in this role:
1. Proven track record (5+ years) of over-achievement in software sales, preferably within a Platform as a Service (PaaS) or Application Platform as a Service (aPaaS) solution provider.
2. A strong understanding of Hyperautomation, Low Code, or business process technologies.
3. Able to thrive in a fast-paced, growing, deadline-driven environment.
4. Willingness to go above and beyond to win in the market against stiff competition.
5. Ability to communicate complex business and technical concepts in simple terms via written and oral media, to a variety of different audiences. Great storytelling skills.
6. Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in the ServiceNow internal and external eco-system.
7. Fluency in English essential.
8. Regional travel required with offices in London and Staines.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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