Inside Sales Executive - Permanent - Reading
Salary: £30,000 - £32,000
Type: Permanent
Location: Reading
My client is urgently looking for a Sales Executive with strong inbound and outbound experience.
This role is to meet or exceed the monthly sales targets by proactively promoting the company's products and solutions, building strong customer relationships in order to maximise the portfolio and lifetime value to the customer.
The focus market is both existing and new business across all market sectors: Commercial, Corporate, and Public Sector. The role will ensure all existing and new sales opportunities utilise the entire portfolio of annuity or subscription services, hardware, software, and professional services.
Responsibilities/Tasks:
* Responsible for sales process from contact through to close
* Ownership and account management of existing customers maximising additional growth
* Proactive sales of selected Content Services, ICT, and MPS Products & Solutions
* Identify decision makers within target customers & prospects
* Utilise full range of resource tools including but not limited to Business Generation Support, marketing, and social media platforms
* Manage time to achieve key performance indicators
* Complete presales tickets via documents solutions quotes (Papercut & MYQ)
* Direct responsibility of all Business Solutions renewals below £20K threshold
* Develop day-to-day relationships with key clients & stakeholders
* Ensure high levels of customer satisfaction
* Maintain good relationships with Technical Services staff to specify customer requirements correctly
* Work closely with SOP staff to ensure purchase ordering and invoicing is not delayed
Experience & Skills:
* Good written and verbal communication skills
* Able to exceed targets through structured approach and pipeline management
* Maintain efficient diary and time management
* Demonstrable previous experience within a sales role is essential; prior knowledge of our industry would be advantageous
* Fully understand leasing & deal construction
* Results-oriented, driven to succeed, achieve, and exceed targets
* Experience using relationship management tools (Salesforce) and competent in using all MS Office programs, including Word, PowerPoint, Excel, SharePoint, Teams, etc.
* Proven negotiation skills and the ability to close deals
* Comfortable in cross-selling and using initiative to offer alternative solutions to potential customers
* Ability to create and deliver presentations tailored to the audience's needs
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