Company Description
Our mission at Novotel Birmingham Airport is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!
As part of our team you can have:
1. Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
2. Discounted hotel rates all over the world in Accor Hotels
3. Continuously learn and develop yourself with our Accor Academy
4. Support your wellbeing in your professional and personal lives
5. Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
6. Participate actively in initiatives to build a more inclusive and sustainable world
7. And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
Job Description
Along with the Cluster Executive Head Chef manages and motivates the kitchen staff in order to offer a high standard of service to guests, is responsible for food hygiene, safety and quality in the hotel, guaranteeing a high standard of culinary services offered to guests.
Duties
8. Hands on management of the restaurant, room service, and conference food service operations on a day to day basis.
9. Meet and where possible exceed customer and guest expectations, enabling the Food & Beverage operation of the hotel to be recognised as purveying consistent, quality and value for money cuisine.
10. Ensure food standards, preparation, presentation and cooking techniques meet Brand Standard guidelines and are maintained at that level. Work with the kitchen brigade and take corrective action where appropriate if standards are not met.
11. Strive continually for innovative, quality, value for money food which is presented and served in the most complimentary way.
12. Ensure the highest possible standard of hygiene is practiced and maintained by the entire Kitchen brigade to meet Health & Safety regulations and HACCP food preparation guidelines.
13. Cultivate a positive work environment where learning and personal development are benchmarks by which quality improvement is driven.
14. Work closely with the Restaurant and Bar Manager / Supervisors and the Conference Sales Manager / Conference Coordinators to meet food and beverage operational objectives.
15. Co-ordination of the stewarding team to meet the kitchen’s requirements.
16. Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson
17. Strive to implement the Accor Vision and demonstrate active use of Accor Values.
18. Ensures the kitchen has a presence in operational meetings and committees
19. Any other duties assigned by your manager.
Financial Responsibilities/Duties
20. Maintain food costs at budgeted levels by careful preparation, service and storage of food product.
21. Coordinate daily food requirements with purchasing with consideration for delivery times, shelf life and storage capabilities.
22. Assist in the development of the Annual Business Plan and Financial Budget, use this as a guide to controlling expenditure during the financial year.
23. Facilitate the smooth running of the department through adequate supply of materials and equipment.
24. Adhere to the department budget through the Purchase Order System and inventory controls.
25. Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
Talent & Culture Responsibilities
Assist the Kitchen Management Team in the following:
26. Establish on-going On Job Training Programs within the department to meet Brand and Service Standards. Use Department Procedure Manuals as a base for all service procedures training.
27. Induct new staff into the team, department and Hotel in the first week of their employment following guidelines. Ensure that all staff under your control carry out their duties in accordance with the Brand and Service Standards and Procedures Manuals.
28. Effectively use the guest feedback to improve product and service delivery.
29. Openly communicate with staff ensuring daily operational demands are met
Qualifications
- A minimum of 2 years experience in a supervisory position.
- Previous experience or experience in a similar role.
- Salary £31,393 per annum.
Additional Information
30. Ensures that the workplace remains clean and the safety of consumable goods by always respecting HACCP regulations
31. Respects the instructions and safety guidelines for the equipment used
32. Applies the hotel's security regulations (in case of fire etc)
33. Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc)