AG Hotels Group is an ambitious hospitality platform, led by an entrepreneurial team, with a growing portfolio of over 15 prime locations across the UK. Our mission is to create “Happy Thriving Places” where both guests and employees flourish.
Our Core Values are our GRACES:
* Growth: Unleashing potential for development
* Responsibility: Owning results and outcomes
* Ambition: Pursuing impactful goals
* Expertise: Mastering our craft
* Service: Providing service that benefits our communities
We are looking for an experienced and dynamic Cluster Hotel Manager to oversee the operations of two of our hotels – in the Lake District and St. Helens. You’ll be responsible for overseeing daily management, driving guest satisfaction, and ensuring financial performance.
Position:Cluster Hotel Manager
No. of positions:1
Location:Kendal
Key Responsibilities
* Lead operations with the Regional Manager, ensuring alignment across departments
* Monitor performance metrics and implement improvements
* Maintain high standards of guest service, room quality, and safety
* Assist with budget creation, cost control, and revenue generation
* Manage recruitment, training, and staff performance
* Support local marketing initiatives and build client relationships
* Oversee online reputation and guest reviews
Requirements
* 5+ years in hotel management or similar roles
* Excellent communication and problem-solving skills
* Experience with hotel management software (PMS, POS)
* Flexible to work weekends and holidays
* Hospitality degree preferred but not mandatory
AG Hotels Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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