Job Description
Job Title: Aftermarket Customer Support
Location: Northamptonshire
Contract: Permanent
Work Pattern:
* 37.5 hours per week
* X1 day WFH
* Half day finish on Fridays
TARCG has an exciting opportunity for an organised and customer focused individual to work with our aviation client based in Northamptonshire. Our client is one of the fastest-growing manufacturers within aviation and describe themselves as being, agile, innovative and at the forefront of disrupting the aerospace market.
The successful candidate will be responsible for meeting internal and external customers’ needs in accordance with the allotted delivery schedule, as well as the speedy resolution of any post-despatch issues regarding the purchase order/procurement/despatch process of spare parts.
Responsibilities:
1. Input spares, purchase orders and warranties onto Access Supply Chain
2. Work closely with Supply chain, production and logistics to ensure lead times are being upheld
3. Generate sales order acknowledgements for spares and warranty orders
4. Maintain and issue customer price lists / quotations on an annual basis
5. Daily report of spares value despatched
6. Weekly & monthly report ...