As a Mortgage Sales Executive, you will deliver outstanding service both on the phone and via written communication with key mortgage brokers to build strong relationships. You will work with Account Managers to drive sales and ensure that KPIs are met.
We are looking for someone to:
* Respond to inbound intermediary telephony enquiries, providing exceptional customer service regarding product and criteria information.
* Support Account Managers by making proactive outbound calls to key intermediary partners to drive sales and support the delivery of Account Plans.
* Provide regular feedback from brokers and the market to Account Managers, helping identify new opportunities.
* Identify intermediary needs, clarify information, and offer accurate solutions across all product offerings.
* Present a professional image of the company to ensure a positive broker experience throughout their journey.
* Manage relationships with new and existing clients, promoting the company's products and services, and immersing oneself in the policies, procedures, and culture of Together to represent the company effectively at all levels.
Qualifications
Essential
* Mortgage experience is a must.
* Telephony sales experience with a Mortgage Lender or Mortgage Broker.
* Experience handling inbound service calls, making outbound calls, and managing emails/inboxes.
* Exceptional relationship-building and communication skills.
* Strong objection handling and problem-solving skills.
Additional Information
If you possess some of the skills listed but not all, we encourage you to apply. We are happy to discuss your suitability for the role.
We embrace diversity and inclusion, and are proud to be an equal opportunity workplace. We value colleagues from all backgrounds, perspectives, and skills.
If you require support or reasonable adjustments during the recruitment process, please inform us when applying. We will do our best to accommodate your needs.
Please note: All successful applicants will undergo employment reference, financial, and criminal record checks.
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