We have an exciting opportunity for a passionate individual to join the UK Support Function team. You will undertake specific responsibilities to support, prioritise and coordinate effective and efficient technical administrative support to the UK Transformation team within our Customer Support Services (CSS). You will need to exhibit a high level of organisation skills, great team ethic and the ability to interface with people at all levels both internally and externally, whilst embracing innovative ways of working. Job Title: Business Support Specialist -Customer Support & Services (CSS) UK Transformation Salary : Circa £32,000 Location : Stevenage Dynamic (hybrid) working pattern: Where possible, we will seek to accommodate a blended approach to on-site and remote working with 3 days onsite and 2 days working from home. Security clearance: British Citizen or a Dual UK national with British Citizenship: Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a Minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel security standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus : Up to £2,500 (based on company performance and will vary year to year) Pension : maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities : Fantastic site facilities including subsidised meals, free car parking and much more… The opportunity: (this is not an exhaustive list of responsibilities) Will be based in our Stevenage office with the flexibility to travel to other UK sites To support the Contract delivery and Bids Teams with project and technical administration with a high level of accuracy and attention to detail To support the CSS Transformation team with improvement projects, working with International colleagues across MBDA Compiling / updating technical documents and instruction manuals – sourcing information from various resources Support and implement on-boarding activities for new starters to streamline their on-boarding experience To be a key member within the UK Support Function and participate in engagement activities Sharing best practice and knowledge within the UK Support Function and offering guidance and training to team members Participation and progress on UK Support Function personal development initiatives – to be accountable for own self-learning and development Any other adhoc technical administration duties What we are looking for from you: Someone that is forward thinking, who looks to improve efficiencies in working practices, processes and engagement activities Can demonstrate the ability to collate data, analyse and present findings in an engaging manner Can demonstrate the ability to support Transformation activities Can demonstrate the ability to support Knowledge Management and Knowledge Transfer activities Can demonstrate a high level of proficiency in Microsoft packages and an ability to identify, implement and utilise specialist tools and software to streamline tasks A professional demeanour in all situations and be able to withhold confidential information A meticulous approach to tasks, with a positive attitude, ability to multi-task, be proactive and accountable Willingness to learn and extend the role above and beyond the job description Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more… We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X (MBDA_UK), Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. LI-AB1