Neighborly (yes without a u) was established over 40 years ago in the United States as a small family business. Since then, Neighborly has grown to be the world’s largest home service company, delivering premium service experiences across homes and businesses, primarily through franchising. In 2010 Neighbourly entered the UK market with the focus of acquiring and developing premium brands within the home service industry.
In the 14 years that Neighbourly has been in the UK, it has shown its keen intent for growth, with over 330 locations across 6 brands with over 4,000 frontline staff. Gaining a strong reputation for investment and franchisee development consistently growing year-on-year.
Our Brands:
* Drain Doctor
* Bright & Beautiful
* Countrywide Grounds Maintenance
* Dream Doors
* Greensleeves Lawn Care
Job Description
At Pimlico, we're not just London's largest independent servicing and maintenance company—we're also leaders in driving sales through top-tier customer service. Since 1979, our growth has been fuelled by our commitment to excellence, both in the quality of our services and the effectiveness of our sales strategies. As part of the Neighbourly family, we now have even more resources and broader opportunities for career growth in the service industry.
Role Summary:
You will be joining a driven, hardworking team that supports each other to achieve both individual and business targets.
Based in our newly refurbished offices in London, you will follow up on new customer enquiries, identifying new sales opportunities, whilst utilising your negotiating skills and networking with our 200+ team of engineers. You will be the main point of contact for our high-end customer base, ensuring you provide a premium, first-class service.
Key Responsibilities:
* Proactively follow-up on leads and engineer estimates.
* Handle high-volume professional customer interactions (calls and emails).
* Collaborate seamlessly with our internal teams to be proactive in all you do.
* Keep a keen eye on reports and work progress.
* Ensure financial transactions are smooth and timely.
* Thrive in meetings and exceed both personal and team targets.
* Own, manage and follow through all sales opportunities in the sales pipeline.
* Regularly report pipeline status and forecast to planned works sales manager.
* Provide information to the estimating team where required to enable a comprehensive estimate to be produced and sent to the customer.
* Work with high profile customers, understand their needs, and build value to all customers, aligning to customer’s high expectations and budget.
* Work alongside Project Managers on larger works as required.
The Role:
* Your role is pivotal in driving new and repeat business.
* Deliver unparalleled service to our existing and new clients.
* Engage with over 200 skilled engineers, expanding your network and uncovering new sales avenues.
* Play a critical role in our success story, with your achievements recognised and rewarded.
About You:
* Proven track record in managing high-value B2C accounts.
* Excellent rapport-building and stakeholder management skills.
* A strategic, organised approach to work.
* Highly motivated to achieve targets, balancing independence with teamwork.
Offering More Than Just a Job:
* Pimlico Plumbers are committed to nurturing talent, offering continuous growth opportunities.
* Be part of a culture that recognises hard work and fuels your ambition.
Success Factors:
* Individual quarter and annual revenue target met or exceeded.
* Motivational fit through our values.
Personal Attributes:
* Used to working on own and within a team to exceed sales targets.
* A driven individual that enjoys driving opportunities and chasing them in for success.
* A CV that promotes you and your personal achievements.
Package details:
* Competitive base salary PLUS uncapped commission.
* Quarterly bonus OTE (Based on performance).
* 23 days holiday PLUS all UK Bank holidays.
The Pimlico Plumbers has a positive commitment to the promotion of Equal Opportunities for all employees and prospective employees. All applicants will be considered on their merits regardless of age, sex, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief or sexual orientation. If you require any reasonable adjustments, please do not hesitate to contact the recruitment team.
#J-18808-Ljbffr