Job description
Customer Support Business Apprenticeship
Starting Salary: £17,922
Starting Date: September 2025
Entry Requirements: Minimum of 5 GCSEs with a Grade C/5 or above in Maths, English and Science (or predicted for 2025). Please ensure this information is clearly listed in your application.
The Future of Aircraft Design, Pioneered by you
What will you get as a Customer Support Apprentice at Safran?
1. You'll work with industry leaders and the latest equipment.
2. You'll gain valuable experience in aircraft production.
3. You'll work with the brightest minds in aerospace engineering.
4. You'll have opportunities to learn and progress – with large investment being put into the site currently it's an exciting time to join our growing local team.
5. You'll have Friday afternoon off; we have a 4.5 working day week.
6. You'll get to choose from our huge range of flexible benefits, including cycle to work, technology savings, retail discounts, healthcare, sports clubs, 25 days holiday, up to 8% pension contribution, profit share and shares.
The Customer Support Apprenticeship Programme:
As part of your apprenticeship, you will complete a structured Level 3 Business Administrator Apprenticeship delivered at South Gloucestershire and Stroud College. You will also spend time in other departments on placement rotations to support your individual training needs according to your Development Plan. The qualification will provide you with practical skills in various customer-focused business administration topics which will include project management and relationship management.
Complementary description
At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We encourage you to apply if you can demonstrate a variety of skills and experiences relevant to the requirements of this role. We will consider all applicants who meet the minimum requirements regardless of their age, identity or background. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please get in touch for an informal chat. We will make every effort to respond to your request for assistance as soon as possible.
‘Offers of employment will be subject to a relevant level of company security vetting, which may include a criminal record check.'
Location: Gloucester
Employment type: Permanent
Hours of work: Full-time
Specificity of the job
What do I need?
You will have a keen interest in science and engineering and be able to demonstrate a methodical and thorough approach to work. You will possess excellent problem-solving abilities. The role of apprentice will require you to be a confident communicator with strong interpersonal skills. You will be a motivated, hardworking individual with excellent planning and organisational skills. The ability to work effectively as part of a team and on your own will be key to your success. Successful candidates will need to have achieved, or expect to achieve at least 5 GCSE's - including Math and English - Grade A-C or 5-9, Science and a technology.
Time shared between the Safran Landing Systems Services site and the Training Providers site, both located in Gloucester.
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