Job Title: Customer Support Co-Ordinator
Location: Telford (Office Based)
Salary: £24,000
Position type: Permanent – full time
Introduction:
Here at Enconvo we’re all about communication. As a provider of cloud phone systems, broadband, mobile and IT, we help thousands of businesses to communicate with their colleagues and customers, making business technology, connectivity, and productivity integration easy for organisations as they grow.
As part of the wider European Enreach Group, we have over 1,100 colleagues across Europe and provide leading solutions to businesses of all shapes and sizes.
As a leading telecoms provider, our customers are at the heart of everything we do, and we’re looking for the right person to join us as part of our growing team.
An exciting opportunity has arisen in our customer service team and we’re looking for the right person to join us and help us work wonders.
The Role
We are currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Coordinator.
Our Customer Service team are a business-critical front-line team who offer a wide scope of support to our customers. As part of this team, you will be responsible for taking full ownership and accountability of customer queries through to resolution to ensure we provide an exceptional customer experience.
As a Customer Service Coordinator, you will be responsible for the administration of...