Job Description
Business Unit: COO, Customer Support
Salary range: £22,000 - £24,500 per annum DOE + red-hot benefits
Location: UK Hybrid with occasional travel to Gosforth or Leeds
Contract Type: Permanent
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Get out of your comfort zone. Live a life more Virgin.
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Our Team
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We are recruiting into our Financial Care team to give our customers the top-class level of service they deserve and expect as part of being a valued Virgin Money customer. Looking after our customers is a key priority for us so when the moment comes to support our customers in their hour of need, we are looking for Customer Support Associate’s to deliver a fantastic level of customer services.
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We are looking for people who are passionate about providing really great service and support, while helping customers to manage their financial situation to make memorable customer experiences; and taking the time to make sure our customers have the right solution to suit their needs. We're looking for self-motivated passionate and empathetic individuals, who are ready to make a real difference to a successful and expanding telephony team.
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What you’ll be doing
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1. Play a key part within our frontline telephony team, providing an excellent customer experience; whilst attempt...