Page Personnel have just registered a new exciting Permanent Complaints Handler Position in Leeds to work for a reputable business within the Legal SectorThis would be an excellent opportunity for someone who is a good problem solver is passionate about helping and supporting customers and making a real difference.The role would be working for a progressive business which offer excellent development opportunities Client Details Page Personnel have just registered a new exciting Permanent Complaints Handler Position in Leeds to work for a reputable business within the Legal SectorThis would be an excellent opportunity for someone who is a good problem solver is passionate about helping and supporting customers and making a real difference.The role would be working for a progressive business which offer excellent development opportunities Description As a Complaints Handler you will be central point of contact for any complaints coming into the business and will be investigating these from start to finish ensuring service level agreements are exceeded.The complaints will be email and telephone based evaluating accordingly and making sure guidelines and processes are adhered too.The role will also be analysing data and reporting any trends to improve the customer experience. Profile Complaints experience desirable however the business can be open to customer service experienceExcellent written and verbal skillsA good problem solverAn excellent telephone mannerStrong commitment to client care and passionate about the customer experienceA good team player Job Offer Salary of £25000 reputable business within the Legal Industry full training provided excellent progression and development fantastic benefits central Leeds no shift patterns or weekends 9am-5.30pm superb offices and facilities immediate interview