As Golf Sales Executive, your role is to sell, manage, and upsell The Belfry's golf facilities to their full potential, maximising all revenue opportunities to grow green fee and resort revenue, achieving targets and building client relationships.
You will also be responsible for:
1. Coordinate all event details prior to the event taking place.
2. Proactive calling of lapsed business, new sales leads, and monthly challenge targets.
3. Assisting with monthly sales reports to ensure that these are filled in by the deadline.
4. Ensuring SOP procedures are maintained to ensure cancellation charges are retrieved.
5. Ensuring all group business is contracted and in line with the company SOP.
6. Assist with the daily business review to include events entered, status change, cancellation, and turn-down.
7. Ensuring incoming enquiries are priced according to the availability and demand of the golf course along with overall hotel demand.
8. Assisting with the development of golf offering and rates for residential golf business.
9. Assisting with conducting regular competitor analysis.
10. Conduct client show rounds and maximise revenue.
11. Handle all telephone enquiries in accordance with the 59Club Test call crib sheet and SOP.
12. Assist in managing and development of the golf database.
The ideal candidate will have a good knowledge of golf and can play at a good level, so they can advise clients when making sales.
In addition, you will be:
* Methodical - accurate and able to work on own initiative, with outstanding attention to detail.
* Excellent with both verbal and written communication skills.
* Computer literate, with experience of hotel PMS, i.e., Delphi & Opera.
* Sales-focused and enthusiastic, with excellent customer service skills.
* Flexible and capable of working well within a team.
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters.
We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.
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