Customer Support Specialist
This is a full-time hybrid role as a Customer Support Specialist at Magn8, located in Accrington with some work from home flexibility. The Customer Support Specialist will be responsible for providing support to users, ensuring customer satisfaction, offering technical support, and utilizing analytical skills to resolve issues efficiently.
Company Description
Magn8 is an all-in-one solution for providers in the Further Education sector. The system captures the entire learner journey from pre-entry to post-learning, designed with input from independent training providers. Magn8 aims to drive growth and overcome daily challenges in Adult Education, offering features like the E-Portfolio area, Full Marketing Suite, and Initial Assessment tool.
Qualifications
* Customer Support and Technical Support skills
* Interpersonal Skills for effective communication
* Analytical Skills for problem-solving
* Ability to work both in an office and remotely
* Fully supportive of self-learning and self-focus
* Join a growing company with a great culture
Seniority Level: Entry level
Employment Type: Full-time
Location: Accrington, England, United Kingdom
*Unfortunately, we are not offering any sponsorship packages. It is a MUST that you are UK based and can travel to the office location.*
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