Job Description
Job Title: Sales Executive
Reporting to: Sales Team Leader
Date: November 2024
About LITTA:
We are LITTA, a fast-growing and forward-thinking digital scale-up with ambitious growth plans. Our Mission is to become the UK’s leading Bulky Waste Removal Service, using technology to ethically and sustainably collect our customers' waste using approved local waste collection partners.
If you’re passionate about innovation and eager to make a significant impact nationally, this is the place for you!
The Sales function represents the principal point of contact between LITTA and its customers. Sales Executives ensure that all enquiries are handled in a courteous manner, providing the customer with all the relevant information to assist in making an informed purchase.
Job Overview:
The main objective of the role is to ensure that both inbound and outbound leads are converted and the booking process is frictionless.
What’s In It For You:
* Up to £24,000 salary depending on experience + competitive commission.
* Be part of a super friendly and supportive team, dedicated to making a difference.
* A wide range of company benefits, including well-being programs, discounts, special day holidays, access to an office gym, weekly team lunches, and more.
Key Accountabilities:
* Answering inbound sales calls.
* Making outbound sales calls.
* Responding to sales enquiries that arise via email.
* Responding to sales enquiries that arise via WhatsApp.
* Understanding customer wants and needs, consequently tailoring the offering provided.
* Responding to inbound sales enquiries that arise via web chat.
* Building long-standing relationships with key clients.
* Making suggestions around how we can widen the sales funnel.
* Being an advocate of the LITTA brand, posting on social media.
* Keeping the Business Operations team up to date in relation to any sales-related matters.
The Ideal Candidate Will Have:
* Experience: Minimum of 1 year of experience in a fast-paced environment. Previous experience in sales.
* Technical Skills: Familiarity with how to use CRM systems i.e. Hubspot.
* Soft Skills: Problem-solving; attention to detail; excellent communication and interpersonal skills; ability to work under pressure and meet tight deadlines.
* Desirable: Knowledge of Microsoft Office Word, Excel and PowerPoint.
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