Job Title: Truck Rental Regional Sales Executive
Location: Enfield
Hours: Commensurate with the position of your role within the organisation, you will be required to adopt a flexible approach to the hours worked which may be necessary for the proper performance of your duties. The basic contractual hours will be 37.5 hours per week, with an unpaid lunch break of half an hour any 5 days from 7 days.
Reward Package
* 25 days annual leave + bank holidays
* Company Car/Allowance
* Pension Scheme - 5% matched
* Perkbox
* Life Assurance
* Employee Assistance Program
* Training & Development Opportunities
* Free Parking
* Service Awards
* Health Shield Plan
* Help at Hand - health and wellbeing
Company
At Fraikin, our Vision is simple and clear: We will Enable the mobility of goods and people through our services of fleet management to deliver a better day.
This means our focus is:
* Faster and agile fleet management
* Operational excellence
* Capture long term profitable customers
* United Group for stronger market leadership
* Secure our great people and our assets
We value the talents and ideas of everyone on our team, especially our new hires. We can’t wait to see what you’ll make happen.
Our services provide a full range of solutions to enable Total Fleet Mobility including Contract Hire of bespoke commercial vehicles, Short term rental and Fleet Management. It is an exciting time to be in our sector as we navigate through the journey of alternative fuels and digital transformation. We have customers from across the spectrum including small fleet customers up to multi-vehicle fleets of 100 plus. We are proud of our people and the history of our Company, we are always looking for people who want to work with us to achieve success together. Come and join us!
Role
We are currently recruiting for a Truck Rental Regional Sales Executive to join our team based at our Enfield Rental Depot. The main purpose of this role is to work within the depot team, responsible for driving business growth, identifying and securing both short and long term rentals for our full range of truck and 3.5tn fleet of vehicles with existing and new business accounts. This includes self-generating leads and converting new business opportunities to maximise fleet utilisation and revenue. Reporting to the depot manager and working closely with the wider rental team, ensuring that customers are professionally and successfully onboarded into Fraikin.
Responsibilities
* Adhere to all statutory requirements regarding fire, health, safety and hygiene.
* Participate in cross/multi-skilled training within your department or other departments as deemed appropriate by your Manager.
* Carry out any reasonable instruction as directed by a Manager or Director.
* Deal with all internal and external customers in a professional and courteous manner at all times.
* Maintain a high level of dress and appearance at all times adhering to PPE where the role requires this.
* Attend any training sessions as requested and adhere to all company regulations.
From time to time, you may be required to carry out duties outside the normal sphere of work as may be reasonably requested by Management.
Job Specific Responsibilities and Accountabilities
* Self-generate new prospects to build a robust pipeline of rental customer leads, using all channels to ensure your sales pipeline is regularly increased.
* Convert and secure new business accounts in-line with our fleet portfolio.
* Build strong relationships with new and existing customers.
* Monitor the daily availability of rental vehicles to promote underutilised vehicles to generate additional rental revenue and ensure the full fleet utilisation is maximised.
* Enhance the reputation and promote the wider services Fraikin provides to new and existing customers.
* Ensure the successful onboarding of new rental customers and bookings are communicated effectively to the depot rental manager and controller.
* Communicate effectively any new sale that requires the inter-branch rental fleet movement to maximise the vehicle sales revenue.
* Capture and accurately record all customer key details and information within our CRM system.
* Professionally handle inbound telephone and email enquiries to meet customer needs.
* Keep abreast of customer developments, key competitor activity and legislation, sharing information with the wider sales team.
* Ensure operational procedures are adhered to, ensuring consistent & effective processes are maintained.
* Ensure your customer accounts are up to date, undertaking regular reviews with finance to ensure all queries & bad debt are managed effectively.
* Work closely with the Rental Controller to ensure timely resolution for any outstanding customer damage recharges.
* Support the operational requirements of the depot, when required, covering various duties such as actioning recharges, rental agreements, and liaising with the wider rental team (drivers).
To perform the job role successfully, the role holder must perform each essential responsibility satisfactorily. These requirements are representative, but not all-inclusive, of the knowledge, skills, and abilities required to perform in the role.
Person Specification
* Experience within the rental industry would be advantageous.
* Excellent customer service & a confident communicator with the ability to interact with people at all levels.
* Role will include customer face-to-face meetings, cold calling, seeking to expand the customer base within the rental hub region.
* The ideal candidate needs to have a 'Can Do' & 'Flexible' Approach.
* Strong commercial awareness.
* Experience using Microsoft Packages i.e. Excel, Word; Familiar with Salesforce & other CRM packages.
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