Be part of the family...
We’re a family business through and through – family owned, family run, with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small but all offer good food & drink, great beds and a ton of things to do.
About the role
Please note that this role will be based within the beautiful Peebles Hydro, located near the Scottish borders, just 40 minutes from Edinburgh.
This is an exciting opportunity to join our active Conference and Events Team. We are looking to help the family to grow and develop their business further and this role is perfect for someone who enjoys a fast-paced environment, working with a whole mix of clients where one day is never the same as the next.
Attention to detail is key for this role alongside a pro-active attitude as you'll be planning a variety of events from intimate special occasions to meetings and conferences; all from start to finish and back again.
The successful candidate needs to be approachable, friendly, be able to talk to a variety of different clients and with a natural talent in sales and relationship building.
What you’ll deliver
1. Relationship Management with our clients, nurturing new business in a timely and friendly manner.
2. A pro-active approach to all new enquiries and sales leads either by phone or email. Making clear recommendations based on customer needs, and providing clear and detailed proposals, sales materials & contracts as required.
3. Co-ordinate bookings from enquiries through to the event. This includes booking function rooms; reserving room allocations; confirming menus, prices and food & drink packages; co-ordinating event times; booking entertainment; booking specialist equipment requests; organising extras such as flowers or champagne; issuing contracts and secure payments prior to the event in line with department standards.
4. Follow set procedures and audit multiple bookings across different formats to ensure continuity and accuracy.
5. Work closely with the current team to help relieve pressure points, whilst carefully balancing this with your own workload.
What you’ll get from us
* Live-in Accommodation– On-site housing is available, withbills included, making your move stress-free.
* A Friendly & Supportive Team– Work in afun, welcoming environmentwhere team spirit and well-being are a priority.
* Grow with Us– We invest in our people. Whether you’re looking todevelop new skillsor take thenext step in your career, we’ll support you every step of the way.
* Career Progression– With multiple hotels, departments, and roles, you’ll have plenty of opportunities togrow and explore new career paths.
* Leadership Development– Get access to ourBe A Leader programmeand develop the skills to take your career further.
* Exclusive Discounts– Enjoy discounted leisure membership,30% off retail, 30% of food and drinks, plus great savings on hotel activities.
* Team Rate Hotel Stays– Take time to recharge with discounted stays at all of our hotels from just£30 per night- where will you explore next?
* Refer a friend initiative– earn a bonus up to £250-£500 for each successful team member or manager which you recommend to us.
* Guest mention incentive– earn an extra £5 for each guest review which positively mentions you.
* Free Meals on Shift– Stay fuelled and focused withdelicious staff mealswhile you work.
* Wellbeing Support– Access24/7 confidential supportvia thePenninsula Employee Assistance Programme, covering mental health, financial advice, and more.
* Team Events & Annual Staff Party– We love to celebrate our people! Enjoy team events throughout the year and alegendary annual staff party.
Please note:This opportunitydoes not qualify for sponsorship. To be considered for this role, you must have theright to work in the UK.
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