About the Opportunity:
We are the internal recruitment partner for our client, a leader in providing high-quality solutions for military, commercial, and leisure industries. We are seeking a Bidding & Tender Account Coordinator and Customer Support professional to join their growing team.
Are you organised with an eye for detail? Do you have experience managing tenders and providing excellent customer support? If so, we want to hear from you!
This is a fantastic opportunity to join a market-leading company, playing a key role in securing business, supporting accounts, and ensuring smooth customer interactions.
Responsibilities:
* Manage the tender process, ensuring accuracy and timely submissions
* Coordinate with internal teams to gather information and track deadlines
* Conduct bid evaluation and analysis, ensuring compliance and competitiveness
* Maintain detailed records and handle post-tender communication
* Provide high-level customer support and assist with order processing
* Support sales with quotations, reports, and marketing initiatives
* Assist with logistics, financial processes, and account management
Requirements
The successful candidate will be able to demonstrate the following:
* Experience in bidding and tender coordination
* Strong organisational, communication, and relationship-building skills
* Strong project management skills with the ability to handle multiple bids and deadlines while managing customer support workload
* Proficiency in Microsoft Office (Excel, Word, Dynamics preferred)
* Customer service experience (Zendesk knowledge desirable)
* Full UK driving license and ability to work site-based in Redcar
Benefits
In Return We Are Offering:
* Salary: £28,000 - £30,000 per annum
* Opportunities for career development and growth
* 25 days annual leave plus bank holidays
* Pension scheme
* Enhanced sick pay after probationary period
* Long service awards
* Paternity pay
* Excellent staff discount on products
* Whirlpool appliance discount
This is an exciting opportunity to become part of a growing team, where your expertise in bidding, tendering, and account coordination will contribute to the ongoing success of the business