Overview
We’re working with a leading managing agent in the property sector to recruit a talented retail or shopping centre facilities management professional, to be the Assistant Shopping Centre Manager of this thriving retail and community destination in North London.
Why Apply?
🛍 Play a key role in a vibrant mixed-use destination – encompassing retail, residential, leisure, and transport, this centre is a cornerstone of the local community.
⚙️ Support the smooth day-to-day running of operations – assisting in the management of facilities, health & safety, service contracts, and stakeholder engagement.
📢 Lead and motivate frontline teams – overseeing cleaning, security, and maintenance contracts to ensure service excellence and efficiency.
📊 Contribute to financial management – supporting the oversight of a multi-million-pound service charge budget and delivering cost-effective solutions.
🤝 Collaborate with retailers, partners, and the public – developing relationships that enhance communication, service standards, and guest satisfaction.
We’re Looking For:
✅ An experienced facilities management professional – with a background in retail, hospitality, or mixed-use schemes, and a track record of managing both hard and soft services.
✅ Health & safety knowledge – with a sound understanding of current legislation and best practice. IOSH Managing Safely is essential.
✅ A confident communicator – able to liaise effectively with contractors, retailers, service partners, and local authorities.
✅ Proactive and detail-oriented – with a strong focus on compliance, operational excellence, and continuous improvement.
✅ Commercially astute – with experience in budgeting, service charge management, and identifying opportunities for additional income or efficiencies.
If you’re looking to take the next step in your career in a dynamic and community-focused environment, we’d love to hear from you