Role: Service Desk Analyst REF 364308 Contract Length: U ntil April 2025 Location: Northallerton IR35: Inside Pay Rate to Intermediary: £18.64 per hour Spinwell is recruiting for a Service Desk Analyst for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE SERVICE DESK ANALYST To provide application support to teams across the police. You will work in a team of Service Desk Analysts to offer an effective and efficient service through incident management and request fulfilment to support our front-line services in protecting the public whilst assisting Police Officers and Fire Fighters in performing their critical duties You will be a specialist in providing technical support to a wide team, resolving issues and providing solutions relating to ICT equipment, infrastructure and applications. You will play a vital role in contributing to the wider ICT department, identifying opportunities for improvement and efficiencies, whilst taking ownership of problems driving them through to resolution. SKILLS/EXPERIENCE OF THE SERVICE DESK ANALYST Energised, outcome focused professional who are able to demonstrate experience of working in an ICT service desk function in a highly technical customer focused environment. If you are a Service Desk Analyst, apply now or send your CV to Spinwell We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion. Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us About You Not Specified About Us