Service Desk Analyst
Manchester - Hybrid
6 Month CONTRACT Inside IR35
Job Responsibilities
* Reporting to the Service Desk Manager, you will be responsible for logging, resolving and escalating a range of IT incidents and service requests as well as systems and event monitoring tasks and end-user device management.
* You will deal with enquiries raised over the telephone, self-service or face to face ensuring all incidents and service requests are captured and progressed and resolved to the highest quality.
* Knowledge of a range of technologies including Windows Operating System, Active Directory, Outlook, MS Teams, Office365, and Telephony.
Job Details
Contract Type: CONTRACTOR
Specialism: Information Technology
Focus: IT Support
Workplace Type: Hybrid
Experience Level: Associate
Location: Manchester
Salary: Negotiable
Job Reference: C7743Q-BE00ADBB
Date posted: 28 January 2025
Consultant: Rory Ridley
Come join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.
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