Overview of role The HR Generalist will be responsible for overseeing the day-to-day operations of the HR department, ensuring efficient execution of HR processes, compliance with regulations, essentially acting as the bridge between HR strategy and its operational execution. They will also be responsible for all HRIS systems and processes across the organisation. This position will play a key role in supporting the HR department in driving the success of HR technology, improving HR systems and processes, and implementing programs that foster a positive and efficient work environment. The ideal candidate will also have exposure to international HR practices, particularly in the EMEA and/or LATAM regions. Key Responsibilities: HR Systems Implementation and Optimisation: Lead and manage the implementation of new HR systems or upgrades to existing systems, ensuring alignment with business needs and objectives Work closely with IT and external vendors to configure, test, and deploy HR software solutions Provide ongoing support and training for HR team members and end-users on HR systems functionalities Continuously analyse HR systems and processes to identify improvements, recommend best practices, and ensure system efficiency Troubleshoot HR systems issues, ensuring timely resolution and minimal disruption to business operations HR Programs Development and Management: Collaborate with senior HR leaders to design, implement, and manage HR programs such as employee engagement, performance management, leadership development, and wellness programs Evaluate the effectiveness of HR programs, using data and feedback to drive continuous improvement Ensure HR programs are aligned with company goals and strategies and that they meet the diverse needs of the workforce Manage communication and execution of HR programs across the organisation International HR Exposure (EMEA/LATAM): Support HR initiatives across international regions, including EMEA and LATAM, ensuring compliance with local labour laws, HR best practices, and cultural nuances. Coordinate and liaise with local HR teams to support global HR processes and programs Assist in managing cross-border mobility, global benefits, and talent development programs Understand and address the challenges specific to international workforces, fostering an inclusive and supportive global workplace General HR Support: Provide hands-on HR support across various functions, including recruitment, onboarding, employee relations, performance management, compensation, and benefits administration Assist in the preparation and analysis of HR metrics, reporting on trends and key performance indicators to senior leadership Maintain HR records, ensuring compliance with company policies and legal requirements Collaborate with management and other departments to ensure HR initiatives are properly executed and aligned with business needs Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. A master’s degree is a plus Proven experience in HR generalist roles with a focus on HR systems, HR technology, and HR program management Minimum Level 5 CIPD qualified or actively working towards a qualification Experience implementing HRIS platforms (e.g., HiBOB, Workday, SAP SuccessFactors, Oracle HCM) is essential Strong understanding of HR processes, systems, and best practices. Previous exposure to HR practices in international regions, specifically EMEA and/or LATAM, is highly preferred Familiarity with global HR compliance, including labour laws, employee benefits, and taxation in various international regions Strong analytical and problem-solving skills Excellent communication, project management, and interpersonal skills Ability to work independently and as part of a team in a fast-paced, dynamic environment Fluency in English; additional language skills in Spanish or Portuguese are highly desirable Skills required Strong understanding of HR principles, employment laws, and best practices Proven experience in managing HR operations Excellent analytical and problem-solving skills Proficiency in HRIS systems and data management Strong communication and interpersonal skills to collaborate with cross-functional teams Ability to prioritise tasks, manage multiple projects, and meet deadlines Strong customer focus skills Experience required Experience evaluating, implementing and imbedding an HRIS system Blended experience of working in smaller start-ups and large corporations. Level 5 CIPD qualified or above Experience of working in global companies Blended experience of working in smaller start-ups and large corporations. Previous experience of working as a standalone HR Manager or working in small teams