Basic Salary: £22,000 - £35,000 (entry level & experienced) OTE: £35k - £60k Location: Billericay Hours: Monday Friday, 09:00am to 5:30pm Benefits: Performance bonuses, referral program, 28 days annual leave (including bank holidays), company events, ongoing training and development. Company Profile: Claims.com is the UKs leading professional services provider, partnering with top law firms to deliver exceptional services in the compensation claims sector. As we grow, were looking for enthusiastic team members who want to grow with us. Why Join Us? This role is an ideal entry point for someone eager to jumpstart a career in account management. If youre tech-savvy, a great communicator, and have a drive to learn, well provide all the training you need to thrive. Youll work hands-on with clients, gain experience with our industry-leading CRM system, and have access to one-on-one mentorship from seasoned team members. About the Role: As an Sales/Account Manager, youll be essential to our client success team, helping to manage relationships and respond to the needs of businesses across various sectors, from small enterprises to multibillion-pound companies. This is your chance to be part of a growing team where each client interaction offers you an opportunity to learn and expand your skills. Key Responsibilities: Connect with clients (new and existing) whove requested information, following pre-set campaigns through our CRM. Understand and identify client needs, offering claim options that align with their goals. Provide confident, friendly support in a non-advisory role, working to achieve positive outcomes. Set and achieve individual and team goals, contributing to overall company success. Manage time effectively, acting with integrity and diligence. Proactively seek ways to grow your skills and bring new ideas to the team. Ideal Candidate Profile: 1 years of experience in sales or customer service is ideal, but a positive attitude and eagerness to learn are most important. Familiarity with CRM software is a plus, though training will be provided. Excellent communication skills and the ability to build rapport quickly over the phone. An eye for detail, organizational skills, and efficiency with digital tools. Enthusiastic, driven, and ready to grow in a fast-paced, supportive environment.