Seeking Home Insurance Complaint Handlers We are looking for 6 experienced Home Insurance Complaint Handlers, to join one of our clients. We'd like to hear from you if you are used to managing a portfolio of complaints, with a key focus on providing clear and fair outcomes to customers in line with the FCA regulations and Consumer Duty Standards. The role will include the end to end complaints process including customer contact at various stages; you will therefore have telephony based customer service experience. Home Insurance Complaints experience is a must. Training will be provided on-site for 2 weeks in Leicester and there will be a requirement to attend the office at least 2 days per week thereafter. This is a 6 month contract on a PAYE basis, pension enrolment is offered from day one.