Description
The role of Customer Supports Specialist is to interact directly with the customer, providing job status and quotes for site services.
Essential Duties & Responsibilities:
* Assist in quote preparation
* Provide quotes to customers
* Coordinate customer requirements with sales and internal suppliers
* Build customer relationships through daily interaction with Micross customer base
* Provide primary support to the account representatives
Education/Experience:
* High school diploma or equivalent
* Knowledge of AS9100D
* General knowledge of reading and interpreting customer drawings
* Recognition of technical terms relevant to electronic components and preparation services
* Attention to detail
* Ability to work successfully with multiple departments
* Able to multitask
* Excellent written and verbal communication skills
* Proficient in Microsoft Office products
Benefits:
* Medical, Dental, and Vision
* 401(k)
* Company paid basic life insurance, STD, and LTD
* Vacation time
* Sick time
* Holidays
* Tuition reimbursement
* Pet insurance
* Legal insurance offered through Allstate
* Critical illness, hospitalization, and accident insurance offered through Allstate
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