Job Description
We are seeking a highly skilled Customer Support Specialist to join our team at Bright Purple. As an End User Support Specialist, you will play a vital role in delivering exceptional customer experiences and resolving technical issues efficiently.
Key Responsibilities:
* Provide first-class support to end users through various communication channels
* Analyze and resolve complex technical issues in a timely and professional manner
* Develop and maintain a deep understanding of our clients' systems and processes
What We Offer:
* A competitive salary up to £24,000 per annum, reflecting your expertise and dedication
* A quarterly 10% bonus scheme, recognizing your hard work and contributions
* A hybrid working arrangement, blending the comfort of remote work with opportunities for in-person collaboration
About Our Client:
Bright Purple's longstanding hospitality client values customer satisfaction above all else. As their End User Support Specialist, you will be part of a dynamic team that prioritizes excellence and strives to exceed expectations.