Restaurant Supervisor - Chipping Norton THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET. ABOUT THE ROLEW We are looking for a Restaurant Supervisor to join our team at our award-winning pub in the Cotswolds, The Wild Rabbit. SALARY: 29,250 HOURS: Any 5 out of 7 days, late shifts and early shifts RESPONSIBILITIES DINING SERVICE: Work with the General Manager, Restaurant Manager & Bar Manager to define the guest experience in all areas of the pub: Restaurant, Bar, Private Dining & Terraces Deliver unrivalled service, based on the fundamentals of exceptional 'old school'; help bring this to life through hands on service in the restaurant, training & development and always leading by example Display the recognition and intuitive service that makes guests ask: "how did you know?" Always aim to surprise and delight Tie in and bring together every section of the restaurant operation to create a "one team" ethos Leading services with enthusiasm and a positive attitude Problem solving where necessary to ensure our guests have the best experience Correct deviations from our standards in a polite, encouraging manner Bring fun to the floor - when we smile, our guests smile with us. FOOD & DRINK: Work with the Kitchen team and F&B Management to deliver an offering that always reflects our ethos and values Learn the story of The Wild Rabbit - why we operate the way we do, and why we offer the products we do Always provide a 'connected' food & drink experience, ensuring the whole is greater than the sum of its parts and we tell our story through the dining experience Make sure we are operating as sustainably as possible SPECIAL EVENTS Define the Private Dining experience - be creative and have fun with it Take an active role in tastings and experiences that enhance our guests' stay Work with our Events team & F&B team to organise social events throughout the year eg wine club; guest dinners, tastings in the wine cellar etc OPERATIONS & SERVICE Be well versed on every section of the restaurant operation Lead by example by displaying a can do attitude and willingness to "jump in" wherever needed - have the mentality that no job is too small To be an active participant in all aspects of the pub service To highlight H&S matters to your line manager Running EOD reports and reporting Daily Takings to wider management team Assisting Bar Manager with monthly stocktakes where needed PERKS & BENEFITS Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day 1. Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice. Private Medical: We offer subsidised private medical insurance through Bupa. Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%. Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary. Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.