Your new company Our client, a highly respected, family owned insurance brokerage (c. 120 employees split across Manchester and London), has a fantastic opportunity for an experienced HR professional to join their team in Manchester City Centre. Your new role This is an operational HR role, responsible for managing all aspects of the HR function, and with an initial focus on reviewing and re writing all policies and procedures (incl. a staff handbook); supporting the business in its recruitment, induction and onboarding activities; supporting the provision of a robust training and competence programme; developing and implementing a performance management framework and engaging with the management team to empower and enhance our people management throughout the business. A trusted business partner to the Board, the role will also support the Board and Senior Management in its ongoing staff engagement program, and in the delivery of HR policy and procedural change arising there from. Responsibilities Overall responsibility for the coordination, implementation and continuous improvement of all HR objectives, agreed with the Board, and identification, design and implementation of strategic HR projects, as and when required to ensure effective, fair and consistent management of employees throughout the organisation. Review of all HR policies, procedures and processes, including staff handbook, to ensure they are current and support our Mission, Purpose and Values, taking account of upcoming legislation updates and changes arising from our staff engagement program. Coach and support senior management in the understanding and effective implementation of all HR policy, procedure and processes in their teams, to ensure effective, fair and consistent management of employees throughout the organisation. Support senior management to ensure effective recruitment, induction and on boarding of staff, in line with agreed policy and procedures, strengthening and developing these processes in agreement with the Board as necessary. Develop close working relationships with the Management Teams within the business units to gain a commercial understanding of their business strategies and people requirements, and through the development and implementation of a performance management framework, support them in improving Team and Individual performance. Support the compliance team and company trainer, in the development, delivery and ongoing administration of a robust training and competence programme across the company. Informed by our staff engagement program, support the Board in the delivery of HR strategy, policy and procedural change, including with regard to remuneration and benefits, to create a highly motivated, high performance workforce, conducive to attracting and retaining high calibre people. All aspects of HR administration, including employment contracts, employee benefits, employee correspondence and maintaining full and compliant HR records. What you will need to succeed The successful candidate will need to have previous experience working as a HR Manager in a similar sized organisation, or have worked as a number 2 in a larger organisation and ready to move into a first management role. They will be qualified to CIPD L5 or equivalent level, preferably with experience in an Insurance/FS environment with knowledge of FCA regulations. Experience working in a family owned business would be highly beneficial. You will be highly organised and have strong interpersonal skills, able to interact with and gain the trust of staff at all levels of the business, and have the ability to manage a small team (trainer, part time administrative support). Benefits Competitive remuneration package (£40,000 - £50,000 DOE) 25 days annual leave (rising incrementally with length of employment), and Bank Holidays Generous contributory pension scheme, Group Life and Group Income Protection Childcare voucher scheme Cycle to work scheme Holiday Purchase scheme Structured training and development programmes, to help you in making the most of your career opportunities