Overview
Qualitasse Ltd / Anvil Coffee and Natures Cup Company are seeking a motivated and enthusiastic Telesales Communicator to join our dynamic team. In this role, you will be responsible for reaching out to existing and potential customers, promoting our products and services, and generating leads. The ideal candidate will possess excellent communication skills and a passion for sales, helping us expand our customer base while providing exceptional service.
Duties
1. Conduct outbound calls to prospective and existing clients to introduce our offerings and generate interest.
2. Maintain accurate records of calls made, responses received, and follow-up actions required.
3. Utilise Salesforce or other CRM tools to manage customer interactions and track sales progress.
4. Analyse customer feedback and market trends to refine sales strategies and improve outreach effectiveness.
5. Collaborate with the sales team to develop effective scripts and promotional materials.
6. Provide information about products and services, addressing any queries or concerns from potential customers.
7. Follow up on leads generated from marketing campaigns and events to convert them into sales opportunities.
Skills
1. Proven experience in sales or telemarketing is highly desirable.
2. Proficiency in using Salesforce or similar CRM software is an advantage.
3. Strong analytical skills to assess customer needs and tailor approaches accordingly.
4. Excellent verbal communication skills with the ability to engage effectively with diverse audiences.
5. A self-motivated individual who thrives in a target-driven environment and can work independently as well as part of a team.
Join us in making a difference through your persuasive communication skills while contributing to our growth as a company!
Job Type: Full-time
Pay: From £25,000.00 per year
Additional pay:
* Yearly bonus
Benefits:
* Additional leave
* Casual dress
* Employee discount
* Free parking
* On-site parking
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* No weekends
Experience:
* Sales: 1 year (preferred)
* Communication skills: 1 year (preferred)
Work Location: In person
Reference ID: MON01/11/24
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