As a Learning Designer, you will use your expertise in adult learning and digital instructional design to create high-quality, engaging learning content that meets the needs of our diverse customer base. Whether it’s reimagining existing material or building something new from the ground up, you’ll lead projects from initial scoping through to delivery of the final product, ensuring quality and impact at every stage. You’ll bring clarity to complex topics, combining strong communication skills, a meticulous eye for detail, and a creative mindset. With the latest tools, evidence-based learning practices, and a collaborative team to support you, you’ll have the freedom to explore new ideas, push boundaries, and deliver solutions that make a difference. Responsibilities and duties Your main responsibilities will be to: Apply adult learning principles to create digital experiences that are accessible, effective and visually engaging Lead projects to design and update engaging, interactive learning for our off-the-shelf course suites Work directly with customers to understand their requirements and shape content that meets their objectives Script clear, concise and engaging content for varied audiences and learning outcomes Select appropriate screen types, imagery and interactions to enhance learning Build interactive digital learning modules using our chosen authoring tools (currently Adapt and Storyline) Conduct quality assurance checks to ensure materials meet design standards and customer expectations Collaborate closely with project managers and cross-functional teams to deliver on time and to brief Provide time estimates and methodically log work Support and mentor other members of the Learning Production team Deliver exceptional customer service at all times Key skills Minimum 2 years’ experience designing digital learning or a strong foundation in adult learning principles Strong written and verbal communicator, able to tailor tone and content to suit diverse audiences Confident working directly with stakeholders to interpret training needs into effective learning experiences Creative and solutions-focused, with the ability to think visually Detail-oriented with a passion for clear structure and quality assurance Comfortable working with authoring tools Commercially aware and proactive in suggesting improvements Willingness to travel for customer meetings Desired skills Experience in one or more of our customer sectors