Our Harlow Offices are growing. Are you considering a new sales opportunity and want to be part of our ongoing success?
Our Sales Consultants, known within the business as Course Consultants, are often the first point of contact for our customers, making this role the driving force for the business.
Do you have a strong and successful track record as a Telesales, Sales, or Recruitment Consultant? Are you looking for your next opportunity?
As a Course Consultant for Robust IT, you will be part of a successful, highly driven, and professional learning organization.
You will deal with a high volume of exceptional quality enquiries by e-mail and with inbound and outbound calls to warm leads each day. You will ensure that you are providing the correct information to our potential students and recommend the correct course for their needs.
You will quickly become a product expert, capable of proposing bespoke training packages to potential students. You will then act as the initial point of contact to students throughout their training journey, delivering first-class customer service and upselling additional products where appropriate.
Full training will be given.
Key Responsibilities
* Maintaining excellent knowledge of our learning products and providing professional advice on suitable training courses to meet delegate requirements.
* Ensuring delivery of excellent customer service through fast and accurate processing of requirements, communication, and coordination with other departments to resolve enquiries.
* Preparing high-quality quotes, emails, and proposals for customers.
* Proactively following up on new business opportunities with clients with a consultative and informative approach.
* Effective customer service management.
* Maintaining all relevant management information systems.
* Prospecting for new customers.
* Making high-quality outbound sales calls.
* Ensuring workflows are set and the right information is sent to the student.
* Helping the team create a positive work environment to enjoy our working day.
* Being an ambassador for this market-leading brand, carrying forward the quality of interaction expected from such a well-respected business.
Skills & Abilities
* An entrepreneurial spirit and determination.
* Confidence and a strong sense of direction.
* Excellent communication skills and telephone manners.
* The ability to operate well and contribute to a strong team environment.
* Strong understanding of sales and a proven track record of closing.
* Methodical and accurate with a proven ability to focus on detail.
* Highly self-motivated with initiative and drive.
* Displays a flair for seeking out new opportunities to improve the service and increase revenues/margins.
Job Types: Full-time, Permanent
Salary: Basic salary £25,000 + commission
OTE: £48,000 within one year; top earners £80,000+ PA
We are looking for highly motivated people who can consistently deliver company targets and want to progress within a fast-paced, growing organization. We work hard to succeed, but we have a great time while doing it.
Pay: £25,000.00-£75,000.00 per year
Additional pay:
* Bonus scheme
* Commission pay
Benefits:
* Casual dress
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* On-site parking
* Referral programme
Schedule:
* 8 hour shift
Work Location: In person
Reference ID: Robus30
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