Retail Head Chef - 02
£50337 per annum
Who We Are:
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.
We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.Focussed on ?doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.
We are official partners of the British Paralympic Association and are proud to pay all our team members at least the Real Living Wage or London Living Wage.
We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.
Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
Aviva Digicare - Free annual healthcare check
Exclusive Benefits & Wellbeing site (Perks at Work)
Entertainment discounts - up to 55% off cinema tickets
Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
Travel discounts - Discounts with holiday companies such as TUI and Expedia
Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
Meals on duty
Vodaphone discounts
Pension scheme and Life Assurance
Employee Assistance Programme
23 days + BH's and additional day off for your birthday
2 days additional leave, following return from Maternity leave during first year back
Competitive and supportive family benefits
Day off for baby's first birthday
Holiday purchase scheme
On-going training & development and career pathways
Professional subscriptions paid
Financial wellbeing programme and preferred rates on salary finance products
Overall Purpose of the Role
To assist with the organisation and planning of recipe specifications for Retail Kitchens on Level 0, 1 and 4, including other parts of the business with a view to be overall holder of signature specifications across Levy UK retail. Passionate about food, and fully committed to the Levy Cares charter, its vision and goals. Assist in the running of the retail culinary department and the staff within the kitchen in accordance with and to the standards required by Levy UK, the contract specification and statutory regulations. Alongside the Exec Head Chef assist in the overall delivery of efficient and effective management of the kitchen under their control, providing a quality service. Responsible for the preparation, cooking and service of food to agreed standards and specification. To ensure the efficient, economical and sustainable use.
Key Accountabilities
Unit Cost
Complete labour schedule within the labour budget
Effectively minimise any agency and overtime spend
Adjust labour schedule in line with sales
Analyse and manage effectively all retail unit costs
Ensure budgets are understood and achieved
Ensure all costs are managed effectively within budget
Consumer sales and Marketing
Ensure all company promotions are correctly implemented (where applicable)
Ensure all products are correctly costed to meet financial targets
Identify any additional opportunities and discuss with line manager
Ensure all retail areas are adequately stocked at all times
Ensure all customer requirements are delivered in line with the expectation
In accordance with the Levy Sustainability charter ensure menus, ingredients and disposables are adhered to
To ensure you know all about the food being prepared and cooked so can advise customers on allergens
To prepare and cook sufficient food to provide the agreed amount of customer choice with minimum wastage
To carry out the directions of more senior members of the kitchen brigade, ensuring that you coordinate the efforts of more junior members
To ensure food is prepared to required standards checking for taste, presentation and quality
To ensure food is served promptly and work is carried out quickly and efficiently to keep up when busy
To ensure all food sent out is correctly garnished
To ensure portion control, preparation and storage methods avoid wastage and keep down costs
To assist in completion of relevant paperwork reproduction and wastage sheets, cleaning records etc
To ensure the kitchen and service area are clean, tidy and attractive during service
To deal with customer requests promptly and politely
Listen to customer comments and deal with them as appropriate or pass on to a more senior member of staff to ensure prompt follow up action is taken
Health and Safety
Complete the One Compass Welcome & AEG Encore training prior to the commencement of employment.
To ensure all food preparation is carried out in accordance with food hygiene procedures
Receive, read and understand the contents of the Employee Guide to Working with Compass
Taking reasonable care for your own health and safety and that of others who may be affected by what you do or what they fail to do.
Complete Level 3 HSE e-learning courses as appropriate within 26 weeks of commencing employment.
Ensure that all appropriate HSE information, instruction, training and supervision is provided to all employees within your control to enable them to carry out their work safely and effectively.
Maintain up to date training records and risk assessments for all employees under your control.
Report HSE issues beyond your control to your line manager.
Implement the requirements of HSE campaigns that are initiated to improve HSE performance.
To ensure the effective control of a specific station within the kitchen
To make sure that you meet all legal and company requirements for fire, health, safety and hygiene
To look out for any problems or potential problems with safety or hygiene and report them to your line Manager
Co-operate with their line manager on HSE matters.
Correctly using work equipment, personal protective equipment in accordance with training and instructions provided to them.
Not interfere with or mis-use anything provided for HSE purposes.
People Map
To communicate site and company targets
Variable team are supported, trained, coached and develop
Labour turnover is monitored and variable team is fully recruited
Produce and utilise succession plan
Business Excellence
To deliver consistently against agreed standards set by your line manager
To take pride in your business and share agreed standards with other venues
To work in line with Levy UK Core Signatures and Levy Sustainability goals for all Retail areas
Ensure that the delivery of catering services is in line with set standards within the business as outlined in SOP’s
Ensure all paperwork and cleaning schedules are completed correctly for every event
To ensure weekly stock takes are completed correctly for all retail units
Person Specification
The ideal person should be able to demonstrate and show understanding in the majority of the below core competencies and desired skill sets:
Good Chef skills an advantage
Good knowledge and experience of working with food, including food purchasing
People management
Communication
Results orientated
Holding others accountable
Understanding customers
About you:
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.
Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.
We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!