Our client is a reputable multi-national electronics company, operating within a wide range of sectors, and producing products renowned for reliability and quality. They are looking for a motivated Inside Sales Executive to become a key member of their expanding sales team, supporting growth both internally and externally with customers.
Goal:
Exceed monthly sales targets by actively promoting ICT, Content Services, and MPS Solutions while building strong customer relationships to improve portfolio growth and customer value. You’ll report to the Inside Sales Manager and work within the current sales team structure.
This role targets both existing and new business across all sectors: Commercial, Corporate, and Public. You will leverage the full range of subscription services, hardware, software, and professional services offered by our client to drive growth.
Responsibilities:
1. Own the sales process from initial contact to close.
2. Manage and grow a predefined customer base.
3. Show initiative to sell ICT, Content Services, and MPS Solutions.
4. Identify key decision-makers in target accounts.
5. Utilize resources like marketing, social media, and business generation tools.
6. Maintain CRM (Salesforce) and hit KPIs.
7. Maintain a close-knit relationship with SOP staff to ensure timely purchase ordering and invoicing.
8. Manage and develop strong client relationships and ensure renewals.
9. Respond to customer service desk tickets and presales requests.
10. Update SFDC as per guidelines and KPIs.
11. Collaborate with technical and support teams for accurate order processing.
12. Improve knowledge of total BS & MPS Portfolio.
Skills & Experience:
1. Strong communication skills, both written and verbal.
2. Proven sales experience, with a track record of exceeding targets.
3. Experience working for a technology company.
4. Excellent time management and pipeline organization.
5. Negotiation and deal-closing skills.
6. Experience with CRM systems (Salesforce) and MS Office Suite.
7. Ability to cross-sell and offer creative solutions to customers.
8. Capable of delivering tailored presentations.
9. Industry experience would be advantageous.
Key Success Factors:
1. Consistently meet or exceed sales targets.
2. Achieve new customer acquisition and grow your sales pipeline.
3. Accurately forecast and use CRM systems effectively.
4. Demonstrate commitment to business goals and continuous improvement.
5. Show initiative, courage, and a customer-first attitude.
6. Strong time management.
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